At a Glance
- Tasks: Manage key accounts, build relationships, and drive sales growth with innovative software solutions.
- Company: Join a forward-thinking tech company focused on collaboration and customer success.
- Benefits: Enjoy flexible working, competitive salary, generous holiday allowance, and professional development opportunities.
- Other info: Remote work options available, with opportunities for career growth and personal development.
- Why this job: Be a vital part of a dynamic team making an impact in the retail and hospitality sectors.
- Qualifications: Sales experience in retail or hospitality, strong communication skills, and a passion for technology.
The predicted salary is between 40000 - 50000 € per year.
We're hiring for an Account Manager, which is a key role within our Sales team. You will be working directly with our mid-tier accounts, responsible for managing day to day activities, business as usual tasks and securing current run-rate business, including completion of work packets and proposals. You will be responsible for a budget and to sell our software, services and solutions to your account base.
Some of your responsibilities will include:
- Client Relationship Leadership: Building and managing long-term relationships with customers and being the first point of commercial contact for them.
- Commercial Performance: Developing a pipeline of opportunities for whitespace, upgrades and new solutions, leading to account financial growth and closed deals.
- The Power of Three: Building relationships across Glory and Acrelec to cross-sell Flooid solutions into their customers, and create opportunities for Glory and Acrelec to sell their products to Flooid’s customers.
- Sales Administration: Ensuring all forecasting is accurate and up to date in Salesforce; being responsible for correct invoice processing and making sure payments are received on time, whilst working closely with the Finance team.
- Developing a ‘trusted advisor relationship’ with key accounts, customer stakeholders and executive sponsors.
- Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Updating your skills and knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and engaging with professional organisations.
- Ensuring our current customers are satisfied by delivering exceptional client service on a day-to-day basis.
- Monitoring and analysing customer usage of our product and recommending new features and products which will help their business grow.
- Working with the ‘New Business Sales’ team, ensuring all new customers are onboarded and integrated into Flooid, building long-term relationships.
- Ensuring contract and legal documentation reflects business context, commercial priorities, and organisational needs.
You will need to bring:
- Retail, hospitality, or customer experience domain sales expertise, and/or Industry consulting experience.
- A clear understanding of how the retail industry is changing and the catalysts for change.
- A heritage in software with specific competence in complex platform, digital, cloud, and subscription/SaaS/PaaS, and a clear understanding of how sales are made in the subscription economy.
- The ability to engage with C-Level Executives.
- The ability to build long-term strategic relationships with key accounts and partners.
- An understanding of software development processes.
We’d like it if you could bring:
- Value Selling and/or challenger sales mindsets and an ability to help our customers think differently about their challenges.
- Be coachable, an effective communicator, have a strong work ethic, be diligent, have highly developed commercial acumen, generate leads (within our customers and in new logos), and be an excellent multi-tasker.
- Energy, passion and motivation to sell and engage our customers.
Location: Remote. UK based. Should be able to travel to the Birmingham, UK office and customer sites across the UK easily, when required.
Flexible working– To help you manage your personal responsibilities and interests, we offer a range of flexi-working options, including hybrid working, as well as balancing your work responsibilities with other priorities, like picking up your children, caring for an aging parent or attending important events.
Holidays– We operate a flexible holiday allowance scheme, we recommend employees take around 25-30 days holiday plus public bank holidays per year.
A flexible pension– We help you prepare for the future with a salary sacrifice pension and annual personal pension reviews with our external partner.
Company sick pay –We offer piece of mind when you are ill with an enhanced Company Sick Pay policy.
Family benefits– We offer a range of support and benefits including enhanced maternity, adoption and paternity pay, enhanced paternity leave and shared parental leave.
Electric Car salary sacrifice scheme– An easy to manage and affordable way of leasing a zero-emission electric vehicle.
Online learning platform–We offer full access to Udemy for all employees, which offers a variety of technical, business and personal development e-learning courses.
Financial, physical and wellbeing support– To help keep you at your best we provide our team with a health cash plan and if the worst should happen, we have a life assurance scheme.
Access to a discount platform– Treat yourself with discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
Professional subscriptions– We offer reimbursement for professional subscriptions to a relevant institution if it’s required to perform your job role.
Charity giving– support a charity of your choice by gifting money directly from your payroll, saving the national insurance contributions you need to pay.
Cycle to work scheme –Make the most of this tax efficient scheme to improve your commute to work.
Rewarding long service– We provide gifts to our employees who achieve milestone years of service working as part of our team.
If you believe you have the skills and experience to carry out this role, although feel you do not meet 100% of the criteria, we encourage you to apply anyway! Research suggests that certain groups of the population will apply for a role if they meet 60% of a roles requirements, while others will only apply if they hit 100% - we encourage applications from anyone with the skills, experience and attributes that will make you a great addition to both the role they are applying and the company overall.
Flooid Ltd. is an Equal Opportunities employer. We are dedicated to fostering, cultivating and preserving a culture of diversity, equity, inclusion, and belonging.
Sales Account Manager employer: Flooid Limited
At Flooid Ltd., we pride ourselves on being an exceptional employer, offering a flexible working environment that supports your personal responsibilities while fostering professional growth. Our commitment to employee well-being is reflected in our generous holiday allowance, comprehensive benefits package, and access to continuous learning opportunities through platforms like Udemy. Join us in a culture that values diversity, equity, and inclusion, where you can build meaningful relationships and thrive in your career as a Sales Account Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in retail and customer experience. Share specific examples of how you've built relationships and driven sales growth in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Flooid, and express your interest in working with them. A little initiative can go a long way in making a great impression.
✨Tip Number 4
Prepare for interviews by researching the company and its products. Understand their software solutions and think about how you can contribute to their success. This will show you're genuinely interested and ready to hit the ground running!
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Account Manager role. Highlight your experience in retail, hospitality, or customer experience sales, and show how you can build long-term relationships with clients.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your ability to engage with C-Level executives and develop strategic relationships. We want to see how you’ve made an impact!
Be Authentic:Let your personality shine through in your application. We’re looking for energy, passion, and motivation, so don’t be afraid to express why you’re excited about this opportunity and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flooid Limited
✨Know Your Accounts
Before the interview, dive deep into the accounts you'll be managing. Understand their business models, challenges, and how your software can help them grow. This will show your potential employer that you're not just familiar with the role but also genuinely interested in their clients.
✨Showcase Your Sales Skills
Prepare to discuss specific sales strategies you've used in the past, especially in the retail or hospitality sectors. Be ready to share examples of how you've developed pipelines, secured deals, and built long-term relationships with clients. This will demonstrate your expertise and ability to drive commercial performance.
✨Engage with C-Level Executives
Since you'll be interacting with high-level stakeholders, practice how you would approach conversations with C-Level executives. Think about how to communicate value effectively and how to position your solutions as essential for their business growth.
✨Be a Trusted Advisor
During the interview, emphasise your ability to build trusted advisor relationships. Share examples of how you've provided exceptional client service and recommended new features or products based on customer needs. This will highlight your commitment to client satisfaction and long-term success.
