IT Support Desk Specialist – Incident & Resolution in Birmingham

A leading technology services provider in the United Kingdom is looking for an Incident Management Specialist to log and resolve customer incidents. The role requires excellent communication skills, the ability to prioritize effectively, and experience in a technical Service Desk. You will help maintain customer relationships by ensuring incidents are managed promptly and solutions are communicated clearly. The position offers flexible working arrangements and a comprehensive benefits package including a generous holiday allowance. #J-18808-Ljbffr