Tender Manager / Bid Coordinator

Reporting to: International Key Account Manager

Flokk, a leader in workplace seating solutions, is looking for a Tender Manager to join our International Key Account team, supporting the UK and Europe. We are seeking a dynamic Tender Manager to lead and optimise our tendering process, ensuring competitive, compliant, and high-quality submissions. This pivotal role combines strategic thinking with meticulous attention to detail, driving successful outcomes in a fast-paced environment. Join us to make a significant impact on our growth and client partnerships.

Who we are

Flokk is the leading European manufacturer of high-quality seating solutions, with a growing portfolio of global brands with more than 40% of our sales outside Europe. Committed to sustainability for decades, we are pioneers in developing eco-friendly seating solutions for both the private and public sector. Through organic growth and successful acquisitions, we aim to expand into new markets and offer a wide range of seating solutions for modern work environments. Trusted worldwide for our cutting-edge designs, we blend Scandinavian heritage with innovation. With production sites across the European continent, the UK, China and the USA, and products sold in over 80 countries, our employees work with one shared vision Inspire Great Work.

Purpose of Role

The Tender Manager role provides comprehensive operational, administrative, and project coordination support to the International Key Account Managers (IKAMs). The purpose of the role is to ensure seamless delivery of account activities from the initial project brief through to handover while enabling the sales team to deliver high-quality pitches, tenders, quotations, and client engagements. The role is central to enabling consistent sales performance, strengthening customer relationships, and supporting the creation of competitive, high-quality tender submissions that reflect Flokk’s brand standards.

Key Responsibilities

• Manage projects from initial brief through to coordination of handover to the Project Manager.
• Provide reliable support and guidance to IKAMs to help upsell products and achieve consistent sales results.
• Support the full pitch process, including managing production of PQQs, tenders, RFPs, and building PowerPoint presentations in line with brand guidelines.
• Assist with preparation, coordination, and submission of bids for IKAM accounts.

Quotations & Tendering

• Produce detailed and accurate quotations within required time limits.
• Build competitive, compliant tenders including product selection, scheduling, and pricing.
• Register Flokk on customer tender portals and maintain an up-to-date overview of login details and platform access.

Operational & Administrative Coordination

• Maintain CRM project records and stakeholder mapping, ensuring updates are accurate and timely.
• Organise sample orders, ensuring all required materials accompany them.
• Support trade fairs, customer events, and client meetings.
• Act as a key point of contact for Customer Service regarding IKAM-related needs.

Data, Documentation & Systems

• Develop and maintain a reference list for IKAM accounts.
• Create and maintain a database of product datasheets.
• Document and manage calculations and conditions for finalised customer agreements.
• Daily use of Excel, InDesign, AutoCAD, pCon and PowerPoint to support all activities.

Qualifications and Key Skills

• Experience in sales support, bid coordination, project coordination or similar client-facing administrative roles.
• Background in furniture, interiors, manufacturing, or design-related industries (preferred).
• Competence with tendering or bid submission processes.
• Strong proficiency in Microsoft Excel, PowerPoint, and digital presentation tools.
• Working knowledge of InDesign, AutoCAD, and pCon (or similar design/configuration software).
• Ability to work with pricing tools, specification data, and tender platforms.
• Comfortable maintaining structured databases and documentation.

Core Competencies

• Excellent organisational and project coordination abilities.
• High attention to detail—especially in tenders, quotations, and documentation.
• Ability to manage multiple deadlines and prioritise workload effectively.
• Stakeholder management skills, acting confidently as a central support contact for IKAMs, Customer Service, and clients.
• Proactive, solutions-oriented, and able to work independently while supporting wider sales objectives.

What we offer

• Company Pension
• Life Insurance
• Employee Assistance Programme with 24/7 support