Senior Product Designer in Comberton

We’re building a new category of healthcare - one that’s patient-led, predictive, and designed to scale. As a digital-native provider, we deliver care through personalised video experiences that adapt to each patient and create the feeling of one-to-one care, without the need to leave home. For a product designer, this means going beyond screens. You’ll shape how care is experienced end-to-end: designing systems that drive engagement, support behavioural change, and make high-quality treatment accessible at scale.

You’ll join as the second designer, working alongside the Design Lead. Together, you’ll own design across the product - expanding it to a wider patient base, and across new conditions, all while improving our internal tools. You’ll play a key role in shaping how design shows up as the company scales. Some of the work is polished and user-facing. Some is messy and internal. All of it matters.

What you’ll do

• Design solutions to clinical challenges, including patient engagement and adherence to in-app care programmes
• Improve internal efficiency by designing tools used by clinicians and other staff to deliver care
• Evolve and maintain our design system across devices, platforms, and accessibility needs
• Distill patient and clinician feedback to uncover unmet needs and opportunities
• Contribute to broader design work, such as brand direction, website updates, video, and ad hoc projects

About you

• 5+ years of product design experience, ideally in a tech or startup environment
• Strong proficiency in Figma and Adobe tools; you experiment with AI tools (e.g. Claude Code) to improve your workflow
• You take ownership and move things forward, balancing thoughtful craft with speed
• Experience designing complex products from the ground up
• You have empathy for the end-user and love championing their needs
• Comfortable contributing across product, web, and visual design when needed
• Able to work with ambiguity and make progress without perfect clarity

Bonus Points for

• Some front-end knowledge or familiarity with modern prototyping / vibe-coding tools
• Solid understanding of accessibility standards and inclusive design

What We Offer

• Challenging work at the frontier of AI-native healthcare
• In-person collaborative culture in a beautiful work space in the Cambridgeshire countryside
• An onsite gym and digital health subscription of your choice
• Early stage equity with employee-friendly terms (via an EMI scheme)
• Comprehensive medical coverage (including dental and optical) and life insurance
• Optional remote working on Wednesdays, with an annual allowance of 10 extra remote days
• Desk setup allowance for your favourite keyboard / mouse / whatever!
• Monthly team feasts (and the BBQ is used most days)
• A fast paced work environment geared towards excellence and professional growth (with annual training budget)
• A chance to have a big impact in a small team transforming care and outcomes at population scale

About Flok

More than a billion people a year suffer unnecessarily from conditions like MSK pain, where the right treatment approach is well-established but undeliverable at scale. We're changing that. Our team has deep expertise across clinical, engineering, and regulated AI, has a track record of healthtech innovation, and is backed by top VCs and multiple unicorn founder angels.

Solving hard problems at the intersection of technology and healthcare. The pursuit of excellence—helping each other to do the best work of our careers. Working in an in-person collaborative environment. Taking ownership to have significant impact in a fast-growing mission-driven company with big ambitions.

Then you'll fit right in!