At a Glance
- Tasks: Lead technical implementations for NHS customers, enhancing patient experiences through tailored solutions.
- Company: Flok, a pioneering healthtech company transforming patient care in the NHS.
- Benefits: Competitive salary, comprehensive medical coverage, equity options, and a vibrant work culture.
- Other info: Join a fast-paced environment with excellent growth opportunities and a collaborative culture.
- Why this job: Make a real difference in healthcare while working with cutting-edge technology and a passionate team.
- Qualifications: Experience in engineering roles, strong coding skills, and a passion for improving patient outcomes.
The predicted salary is between 50000 - 60000 £ per year.
<div><h2>The Role</h2> <p>Flok is expanding quickly throughout the UK in the NHS and into Europe.
Each healthcare provider we partner with is unique, with high levels of variation in existing clinical processes, patient flows and clinical capacity.
A patient's experience with Flok is heavily influenced by their first interactions, and we believe great integrations with existing processes within NHS organisations are key to providing the best care.
You'll work directly with NHS trusts, understanding their services and implementing end-to-end solutions that work best for their patients.</p> <h2>What you'll do</h2> <ul> <li>Own end-to-end technical implementation for NHS customers such as, EHR integrations, data reporting, patient onboarding.</li> <li>Build custom flows for patient entry and discharge points that fit into customers' existing workflows mapping to how care is actually delivered.</li> <li>Work alongside the implementation team to onboard new and prospective customers, answering technical queries along the way.</li> <li>Help customers identify opportunities for process improvements within their own organisations.</li> <li>Continuously improve our time to onboard new customers, carrying learnings from each implementation into the next.</li> <li>Understand customers' true needs and derive requirements that help accelerate Flok's core mission.</li> </ul> <h2>We're looking for someone who is</h2> <ul> <li>An engineer at heart—happy writing code in Python, Type Script or whatever best fits a bespoke integration, but equally able to identify organisational or process solutions.</li> <li>A clear communicator who can explain complex topics to both senior NHS leaders and administrative staff.</li> <li>Able to translate complex and varied NHS processes into clear requirements for product and engineering teams.</li> <li>Genuinely motivated to improve patient experience and outcomes.</li> </ul> <h2>Bonus points</h2> <ul> <li>Previously worked in healthtech or enterprise software in a customer-facing role.</li> <li>3+ years in an engineering role with direct customer contact, such as an implementation engineer, technical support engineer or forward deployed engineer.</li> <li>Experience integrating with NHS systems and common healthcare standards and APIs such as PDS, GP Connect, HL7 FHIR, Systm One, EMIS etc.</li> <li>Familiarity with data analysis techniques and able to use data to communicate.</li> </ul> <h2>What We Offer</h2> <ul> <li>Challenging work at the frontier of AI-native healthcare</li> <li>In-person collaborative culture in a beautiful work space in the Cambridgeshire countryside</li> <li>An onsite gym and digital health subscription of your choice</li> <li>Early stage equity with employee-friendly terms (via an EMI scheme)</li> <li>Comprehensive medical coverage (including dental and optical) and life insurance</li> <li>Optional remote working on Wednesdays, with an annual allowance of 10 extra remote days</li> <li>Desk setup allowance for your favourite keyboard / mouse / whatever!</li> <li>Monthly team feasts (and the BBQ is used most days)</li> <li>A fast paced work environment geared towards excellence and professional growth (with annual training budget)</li> <li>A chance to have a big impact in a small team transforming care and outcomes at population scale</li> </ul> <h2>About Flok</h2> <p>More than <b>a billion people</b> a year suffer unnecessarily from conditions like MSK pain, where the right treatment approach is well-established but undeliverable at scale.
We're changing that.
Our team has deep expertise across clinical, engineering, and regulated AI, has a track record of healthtech innovation, and is backed by top VCs and multiple unicorn founder angels.</p> <h2>If You Like</h2> <ul> <li>Solving hard problems at the intersection of technology and healthcare</li> <li>The pursuit of excellence—helping each other to do the best work of our careers</li> <li>Working in an in-person collaborative environment</li> <li>Taking ownership to have significant impact in a fast-growing mission-driven company with big ambitions</li> </ul> <p>Then you'll fit right in!</p></div> #J-18808-Ljbffr
Implementation Engineer in Cambridge employer: Flok Health
Flok is an exceptional employer, offering a unique opportunity to work at the forefront of AI-native healthcare in a collaborative and beautiful Cambridgeshire countryside setting. With a strong focus on employee growth, comprehensive benefits including medical coverage and equity options, and a vibrant work culture that encourages innovation and teamwork, Flok empowers its employees to make a significant impact on patient care and outcomes. Join us to be part of a mission-driven team dedicated to transforming healthcare delivery while enjoying a supportive and engaging work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Engineer in Cambridge
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Flok Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Flok Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Flok Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Implementation Engineer in Cambridge
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Flok Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Flok Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Flok Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Flok Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Flok Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Flok Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
