At a Glance
- Tasks: Support the Quality Management System and assist with regulatory compliance tasks.
- Company: Flok Health, a pioneering digital-native healthcare provider.
- Benefits: Competitive salary, health coverage, gym access, and remote work options.
- Other info: Opportunity for career growth into a QARA lead role.
- Why this job: Join a dynamic team making a real difference in patient care across the UK.
- Qualifications: Strong organisational skills and a willingness to learn; no prior experience needed.
The predicted salary is between 27000 - 33000 £ per year.
Our vision is a new category of habit-forming healthcare globally; one that is patient-centred, predictive, and intrinsically scalable. We're a digital-native healthcare provider, using personalised video streams to deliver treatment pathways at population scale, with transformative economics. By personalising each patient's interaction in real-time, we deliver world-class medical treatment in an engaging consumer experience.
Flok Health has built the world's first AI physiotherapy clinic, working with the NHS and treating patients across the UK. Our patients get access to high-quality personalised care, without sitting on a waiting list or needing to leave their home. Part of our work involves building and maintaining a (Class IIa) software Medical Device, which includes an ISO 13485 compliant Quality Management System (QMS) in accordance with EU & UK regulations.
We’re looking for a Compliance Assistant to help us in the day-to-day operation of our QMS. No prior experience of medical device development is required, as long as you’re willing to learn. This is a varied role working across quality/regulatory, software, and operations, supporting multiple teams across the business, and you'll be working in an innovative regulated technical environment.
You’ll need:
- Strong organisational and time management skills
- Good communication skills with the ability to build effective working relationships
- Excellent attention to detail
Your key responsibilities will be:
- Supporting the administration and ongoing maintenance of the QMS
- Assisting colleagues with documenting and recording quality-related actions in line with agreed timelines
- Supporting periodic internal/external audits and reviews
- Supporting the tracking and reporting of QMS training across the organisation
- Running day-to-day regulatory affairs work, including change-request meetings, documenting supplier evaluations, facilitating risk analysis sessions, etc.
And the potential to develop into a QARA lead, helping us to improve our overall approach to regulatory compliance in multiple countries.
What We Offer:
- Interesting and challenging work
- In-person working from a beautiful work space in the Cambridgeshire countryside
- An onsite gym
- A digital health subscription of your choice
- Early stage equity with employee-friendly terms (via an EMI scheme)
- Comprehensive medical coverage (including dental and optical) and life insurance
- Optional remote working on Wednesdays, with an annual allowance of 10 extra remote days
- Desk setup allowance for your favourite keyboard / mouse / whatever!
- Regular pulse-checks to help us build a culture we're proud of
- Monthly team BBQs and desserts on Flok
- A fast paced work environment geared towards excellence and professional growth (with annual training budget)
- Top notch specialty tea and coffee
- A chance to have a big impact in a small early stage team making a difference to the lives of people across the UK!
Quality and Regulatory Compliance Assistant employer: Flok Health Ltd.
Flok is an exceptional employer, offering a unique opportunity to work at the forefront of AI-native healthcare in a collaborative and innovative environment. With a focus on professional growth, employees benefit from comprehensive medical coverage, early-stage equity options, and a vibrant workplace culture that includes team feasts and wellness initiatives. Located in the picturesque Cambridgeshire countryside, Flok provides a chance to make a significant impact on patient care while enjoying a supportive and dynamic team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Regulatory Compliance Assistant
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Flok Health Ltd..
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Flok Health Ltd..
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Flok Health Ltd., don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality and Regulatory Compliance Assistant
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Flok Health Ltd..
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Flok Health Ltd..
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Flok Health Ltd.. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Flok Health Ltd.. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Flok Health Ltd.
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Flok Health Ltd.’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
