At a Glance
- Tasks: Lead localisation efforts to ensure our AI physiotherapy service meets diverse patient needs.
- Company: Join Flok, a pioneering AI-native healthcare provider transforming patient access.
- Benefits: Enjoy competitive pay, health coverage, remote work options, and a vibrant team culture.
- Other info: Be part of a fast-growing team with opportunities for professional growth and impact.
- Why this job: Make a real difference in healthcare by enhancing accessibility for all patients.
- Qualifications: 2+ years in localisation or related fields, strong communication skills, detail-oriented.
The predicted salary is between 35000 - 45000 £ per year.
Every healthcare system in history has been a fundamental trade-off between quality and scale - our mission is to change that. We're building a new category of AI-native healthcare provider, using full-stack care automation to deliver world-class treatment at population scale. Our AI physiotherapy clinic is already democratising access to 24/7 healthcare for NHS patients across the UK, and we're just getting started.
The Role
NHS patients aren't one audience — they speak different languages, have different reading ages, different cultural contexts, and live in regions with different healthcare pathways. We need to be deliberate about how we adapt the service for each of them. That's where you come in. As Localisation Project Manager, you'll be Flok's first dedicated hire on localisation — making sure our AI physiotherapy service works as well for a Polish speaker in Peterborough, or a patient with low digital literacy in Tower Hamlets, as it does for everyone else. We’re building now for UK regional and accessibility work. When this grows into new international markets, we'd love for you to be part of that next chapter too.
What you'll do
This is a hands-on role, with ambitious growth plans. You'll be the person who owns the day-to-day mechanics of unlocking our service to speakers of the most common community languages spoken by our NHS patients. You’ll need to write requirements, brief translators and reviewers, track what's done, and unblock any issues. You'll work with Product and Engineering teams on how variants are surfaced in software, with our Clinical team on the service needs, and with our Implementation team on what NHS partners want prioritised. As Flok expands (eventually into international markets too), the need for localisation will also grow, so if you're early in your career but ready to step up, this is a chance to grow with the company.
We're looking for someone who:
- Has 2+ years of experience in a role that involved localisation or a closely related discipline — ideally with some exposure to a regulated or healthcare setting
- Communicates clearly and warmly with cross-functional partners — clinicians, engineers, external translators and NHS stakeholders — and adapts their style to each
- Is detail-orientated without losing the bigger picture
- Stays organised under pressure — comfortable juggling several workstreams and keeping all of them moving
- Takes initiative — spots problems early, proposes fixes, and follows through without needing to be told twice
- Is comfortable with ambiguity and change; we’re a scale‑up and the playbook is still being written
- Cares about access and inclusion, and can spot when content is technically correct but practically inaccessible for the people who need it
- Is excited by working on a regulated product where quality genuinely matters
We don't expect you to have done these, but they will help you stand out:
- Fluency in a second language, particularly one of the common community languages spoken by NHS patients within the Trusts that we work with;
- Experience with accessibility standards (e.g., WCAG)
- Prior exposure to localisation tooling
- Project coordination experience in a fast-moving scale-up
What We Offer
- Challenging work at the frontier of AI-native healthcare
- In-person collaborative culture in a beautiful work space in the Cambridgeshire countryside
- An onsite gym and digital health subscription of your choice
- Early stage equity with employee-friendly terms (via an EMI scheme)
- Comprehensive medical coverage (including dental and optical) and life insurance
- Optional remote working on Wednesdays, with an annual allowance of 10 extra remote days
- Desk setup allowance for your favourite keyboard / mouse / whatever!
- Monthly team feasts (and the BBQ is used most days)
- A fast paced work environment geared towards excellence and professional growth (with annual training budget)
- A chance to have a big impact in a small team transforming care and outcomes at population scale
About Flok
More than a billion people a year suffer unnecessarily from conditions like MSK pain, where the right treatment approach is well-established but undeliverable at scale. We're changing that. Our team has deep expertise across clinical, engineering, and regulated AI, has a track record of healthtech innovation, and is backed by top VCs and multiple unicorn founder angels.
Solving hard problems at the intersection of technology and healthcare. The pursuit of excellence—helping each other to do the best work of our careers. Working in an in-person collaborative environment. Taking ownership to have significant impact in a fast-growing mission-driven company with big ambitions.
Localisation Project Manager in Peterborough employer: Flok Health Ltd.
Flok is an exceptional employer, offering a unique opportunity to work at the forefront of AI-native healthcare in a collaborative and supportive environment. With a focus on employee growth, comprehensive benefits including medical coverage and equity options, and a commitment to access and inclusion, you will play a vital role in transforming care for diverse NHS patients while enjoying a beautiful workspace in the Cambridgeshire countryside.
StudySmarter Expert Advice🤫
We think this is how you could land Localisation Project Manager in Peterborough
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Flok Health Ltd..
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Flok Health Ltd..
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Flok Health Ltd., don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Localisation Project Manager in Peterborough
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Flok Health Ltd..
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Flok Health Ltd..
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Flok Health Ltd.. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Flok Health Ltd.. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Flok Health Ltd.
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Flok Health Ltd.’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
