At a Glance
- Tasks: Lead a team of physiotherapists, ensuring high-quality care and mentoring clinicians.
- Company: Innovative healthcare provider revolutionising MSK treatment with AI technology.
- Benefits: Competitive salary, comprehensive medical coverage, gym access, and equity options.
- Other info: Join a motivated team in a beautiful workspace with excellent growth opportunities.
- Why this job: Make a real impact on patient care while shaping the future of MSK healthcare.
- Qualifications: HCPC-registered Advanced Practice Physiotherapist or equivalent leadership experience in MSK.
The predicted salary is between 56700 - 69300 £ per year.
Every healthcare system in history has been a fundamental trade-off between quality and scale - our mission is to change that.
We're building a new category of AI-native healthcare provider, using full-stack care automation to deliver world-class treatment at population scale.
Our AI physiotherapy clinic is already democratising access to 24/7 healthcare for NHS patients across the UK, and we're just getting started.
What You’ll Do
You will act as the clinical lead for our team of Senior MSK Physiotherapists, providing guidance and support around complex clinical decision-making, and ensuring high quality care is maintained across the service.
You will serve as the senior clinical point of contact for the physiotherapy team, handling clinical escalations and service-related clinical queries and play a key role in mentoring, development and governance.
You will establish and maintain robust clinical audit and governance structures across the service, ensuring the highest standards of clinical quality, safety and consistency are maintained as we grow.
You will contribute to the expansion of our clinical pathways, ensuring new pathways are developed and launched in line with our clinical governance framework and quality standards.
You will also play an active role in the recruitment of physiotherapists, helping us identify clinicians who meet the high clinical standards required to deliver exceptional care at Flok.
Alongside your leadership responsibilities, to ensure you remain closely connected to our patients and the day-to-day service, you will spend approximately one day per week delivering outstanding remote care to patients across the UK.
About You
- You are an HCPC-registered
Advanced Practice Physiotherapist or have equivalent senior clinical leadership experience, with significant experience in MSK physiotherapy
- You are confident autonomously assessing and managing complex cases across the whole spectrum of MSK (especially spinal) conditions
- Strong understanding of clinical governance, quality improvement and risk management, including meeting CQC standards
- Experience mentoring, supervising or supporting the development of other clinicians
- Excellent communication and leadership skills with a passion for developing clinical teams
- You have strong verbal and written communication skills that enable you to deliver effective care remotely
- You practise holistic and evidence-based physiotherapy that emphasises empowerment, goal-orientation, and behaviour change
- You are committed to continuous professional development
- You are enthusiastic about working in person to help drive innovation and high standards at pace – we do not currently offer remote roles
- Bonus Points
We don't expect you to have the following but be sure to mention any that you do!
- Experience of working in primary care
- Pelvic health experience
- Research experience
- Experience working with NHS digital clinical safety frameworks, including DCB 0129 and/or DCB 0160
What We Offer
- Opportunity to shape and influence a growing clinical service.
- Work alongside a highly motivated multidisciplinary team.
- In-person working from a beautiful workspace in the Cambridgeshire countryside
- An onsite gym
- A digital health subscription of your choice
- Early-stage equity with employee-friendly terms (via an EMI scheme)
- Comprehensive medical coverage (including dental and optical) and life insurance
- Optional remote working on Wednesdays, with an annual allowance of 10 extra remote days
• Desk setup allowance for your favourite keyboard / mouse / whatever!
- Reimbursement of HCPC registration fees
- A fast-paced work environment geared towards excellence and professional growth (with annual training budget)
- A chance to have a big impact in a small early-stage team making a difference to the lives of people across the UK
- Meaningful impact on the future of MSK healthcare.
- Competitive salary and benefits package.
- About Flok
More than a billion people a year suffer unnecessarily from conditions like back pain, where the right treatment approach is well-established but undeliverable at scale.
We’re changing that.
Our team has deep expertise across clinical, engineering and machine learning, has a track record of healthtech innovation, and is backed by top-tier VCs and multiple unicorn founder angels.
- Solving hard problems at the intersection of software & healthcare/data science
- The pursuit of excellence—helping each other to do the best work of our careers
- Working in an in-person collaborative environment
- Taking ownership to have significant impact early-on in a growing company with big ambitions
- #J-18808-Ljbffr
MSK Clinical Service Lead (Full-time) employer: Flok Health Ltd.
Flok is an exceptional employer for Senior Digital MSK Physiotherapists, offering a unique opportunity to work in a collaborative and innovative environment near Cambridge. With a commitment to professional growth, employees benefit from comprehensive medical coverage, a digital health subscription, and a fast-paced workplace that values excellence and impactful contributions to patient care. Join us to be part of a pioneering team dedicated to transforming healthcare access across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land MSK Clinical Service Lead (Full-time)
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Flok Health Ltd..
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Flok Health Ltd..
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Flok Health Ltd., don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace MSK Clinical Service Lead (Full-time)
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Flok Health Ltd..
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Flok Health Ltd..
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Flok Health Ltd.. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Flok Health Ltd.. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Flok Health Ltd.
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Flok Health Ltd.’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
