At a Glance
- Tasks: Support the rollout of AI physiotherapy services in NHS Trusts, ensuring smooth operations.
- Company: Join a pioneering AI-native healthcare provider transforming patient care across the UK.
- Benefits: Enjoy competitive pay, health coverage, gym access, and remote work options.
- Other info: Dynamic environment with opportunities for professional growth and meaningful contributions.
- Why this job: Make a real impact in healthcare while working with innovative technology and a passionate team.
- Qualifications: 1-3 years in project coordination or customer support, ideally in healthcare or startups.
The predicted salary is between 30000 - 40000 £ per year.
Every healthcare system in history has been a fundamental trade-off between quality and scale - our mission is to change that. We're building a new category of AI-native healthcare provider, using full-stack care automation to deliver world-class treatment at population scale. Our AI physiotherapy clinic is already democratising access to 24/7 healthcare for NHS patients across the UK, and we're just getting started.
We're looking for someone to work closely with NHS Trusts post-contracting to manage the operational launch of our service. You'll work with our Implementation Lead to ensure that every rollout goes smoothly for the Trust, the clinical and operational teams running our services, and most importantly for the patients now able to receive a whole new category of care. This is a hands‑on role for someone who enjoys working with people and wants their work to translate into real clinical impact at scale.
What you'll do
- Support end‑to‑end rollouts of Flok's AI physiotherapy service inside NHS Trusts — from kick‑off through go‑live and into business as usual. You'll be the operational backbone; tracking actions and deadlines, keeping stakeholders informed, preparing materials for meetings, and making sure nothing falls through the cracks.
- You'll be a key point of contact for Flok’s clinical, technical and product teams during launch, troubleshooting day‑to‑day questions, and triaging anything that needs wider input. You will also feed back what’s working in the field, and help us continuously improve how we deliver Flok at scale.
About you
- You have 1–3 years of experience in a role that involved coordinating projects, supporting customers or clients, or working inside a healthcare or fast‑moving startup environment. You don't need to have done all of this before — what matters is that you're organised, adaptable, and energised by complex, multi‑stakeholder work.
- We're looking for someone who:
- Communicates clearly and warmly, in writing and in person, with audiences that range from senior NHS leaders to busy administrators.
- Stays organised under pressure — comfortable juggling several rollouts at once, and delivering against ambitious timelines.
- Is genuinely curious about how healthcare works, and motivated by the chance to make it better.
- Takes initiative and accountability — spotting problems early, proposing solutions, and following through to get it done.
- Is comfortable with change; we're a rapidly growing team delivering care at increasing levels of scale.
What We Offer
- Challenging work at the frontier of AI‑native healthcare
- In‑person collaborative culture in a beautiful work space in the Cambridgeshire countryside
- An onsite gym and digital health subscription of your choice
- Early stage equity with employee‑friendly terms (via an EMI scheme)
- Comprehensive medical coverage (including dental and optical) and life insurance
- Optional remote working on Wednesdays, with an annual allowance of 10 extra remote days
- Desk setup allowance for your favourite keyboard / mouse / whatever!
- Monthly team feasts (and the BBQ is used most days)
- A fast paced work environment geared towards excellence and professional growth (with annual training budget)
- A chance to have a big impact in a small team transforming care and outcomes at population scale
About Flok
More than a billion people a year suffer unnecessarily from conditions like MSK pain, where the right treatment approach is well-established but undeliverable at scale. We're changing that. Our team has deep expertise across clinical, engineering, and regulated AI, has a track record of healthtech innovation, and is backed by top VCs and multiple unicorn founder angels.
Solving hard problems at the intersection of technology and healthcare. The pursuit of excellence—helping each other to do the best work of our careers. Working in an in‑person collaborative environment. Taking ownership to have significant impact in a fast‑growing mission‑driven company with big ambitions.
Implementation Associate in Cambridge employer: Flok Health Ltd.
Flok is an exceptional employer, offering a unique opportunity to work at the forefront of AI-native healthcare in a collaborative and supportive environment. With a focus on professional growth, employees benefit from comprehensive medical coverage, early-stage equity options, and a vibrant workplace culture that includes team feasts and wellness initiatives. Located in the picturesque Cambridgeshire countryside, Flok empowers its team to make a meaningful impact on patient care while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Associate in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and tech sectors, especially those connected to NHS Trusts. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by understanding Flok's mission and how your skills fit into their vision. Show them you're not just another candidate; you're someone who genuinely cares about transforming healthcare.
✨Tip Number 3
Be ready to demonstrate your organisational skills. Share examples of how you've successfully managed multiple projects or stakeholders in the past. They want to see you thrive under pressure!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and making a real impact.
We think you need these skills to ace Implementation Associate in Cambridge
Some tips for your application 🫡
Show Your Passion for Healthcare:When you're writing your application, let your enthusiasm for healthcare shine through! We want to see that you're genuinely curious about how the system works and motivated to make it better. Share any relevant experiences or insights that highlight your commitment to improving patient care.
Be Organised and Clear:We love a well-structured application! Make sure your writing is clear and organised, just like you would in the role. Use bullet points or headings if it helps convey your message better. Remember, we’re looking for someone who can juggle multiple tasks, so show us you can communicate effectively!
Highlight Your Problem-Solving Skills:In your application, don’t shy away from sharing examples of how you've tackled challenges in the past. We want to know how you take initiative and accountability. Tell us about a time you spotted a problem early and proposed a solution—this will really resonate with us!
Tailor Your Application to Us:Make sure to tailor your application specifically for Flok. Mention our mission and how your skills align with what we’re doing. This shows us that you’ve done your homework and are genuinely interested in being part of our team. And remember, apply through our website for the best chance!
How to prepare for a job interview at Flok Health Ltd.
✨Know Your Stuff
Before the interview, dive deep into Flok's mission and the AI physiotherapy service. Understand how it operates within NHS Trusts and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your background to their needs.
✨Showcase Your Organisational Skills
Since the role involves juggling multiple rollouts, prepare examples from your past where you successfully managed complex projects. Highlight how you kept stakeholders informed and ensured nothing fell through the cracks. This will demonstrate your ability to thrive under pressure.
✨Communicate Clearly and Warmly
Practice articulating your thoughts clearly and warmly, as you'll be interacting with a range of audiences. Consider doing mock interviews with friends or family to refine your communication style. This will help you come across as approachable and professional during the actual interview.
✨Embrace Curiosity and Initiative
Be prepared to discuss your curiosity about healthcare and how you've taken initiative in previous roles. Think of specific instances where you identified problems and proposed solutions. This will show that you're not just reactive but proactive, which is crucial for the fast-paced environment at Flok.
