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For Companies At a Glance
- Tasks: Collect overdue debts while providing excellent customer service and maintaining accurate records.
- Company: Join Flogas, a leading energy supplier committed to renewable energy.
- Benefits: Enjoy a competitive salary, bonuses, health plans, and 25+ holidays.
- Why this job: Be part of a team driving the transition to 100% renewable energy by 2040.
- Qualifications: Experience in debt collection and strong negotiation skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Join us at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team. Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country.
How you’ll power our business as a Credit Controller:
- Reduction of overdue debts via a portfolio of customer accounts, to agreed targets.
- Responsible for releasing orders in line with credit policy.
- Responsible for placing customers on stop where necessary and removal of stops as required.
- Reviewing credit limits and applying for increased limits.
- Processing payments on customers’ accounts.
- Reviewing and setting up customer Direct Debits.
What We’ll Need From You:
- Sound knowledge of debt collection including a variety of techniques.
- Able to negotiate with customers to bring a satisfactory outcome to all parties in difficult circumstances.
- Strong time management skills.
- Can demonstrate a drive to deliver results.
What You’ll Get From Us:
- Discretionary Bonus.
- Enhanced Pension Scheme.
- Life Assurance.
- EAP (Employee Assistant Plan).
- Health plans, wellbeing support, free flu jabs and Eye Care Vouchers.
- Extensive discounts from loved brands and major retailers.
- 25 holidays + bank holidays with 1 additional volunteering day (pro-rated based on contracted hours).
- Enhanced Family Friendly Leave.
At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you.
People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.
Credit Controller in Rothley employer: Flogas Britain
Contact Detail:
Flogas Britain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Rothley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Flogas and understanding their mission. Show them you’re not just another candidate; you’re genuinely interested in helping them achieve their goal of 100% renewable energy by 2040.
✨Tip Number 3
Practice your negotiation skills! As a Credit Controller, you’ll need to demonstrate your ability to handle tough conversations. Role-play with a friend or use online resources to sharpen those skills before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Flogas team and doing energy right.
We think you need these skills to ace Credit Controller in Rothley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in debt collection and customer service, as these are key for us at Flogas. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you want to join Flogas and how your background aligns with our mission of delivering renewable energy. Keep it engaging and personal – we want to see your passion!
Showcase Your Negotiation Skills: Since negotiating with customers is crucial for this role, make sure to mention any relevant experiences where you've successfully navigated difficult conversations. We love seeing how you can bring about satisfactory outcomes for all parties involved.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Flogas!
How to prepare for a job interview at Flogas Britain
✨Know Your Debt Collection Techniques
Flogas is looking for someone with a solid understanding of debt collection methods. Brush up on various techniques and be ready to discuss how you've successfully negotiated with customers in the past. This will show that you can handle tough situations while maintaining good customer relations.
✨Demonstrate Your Time Management Skills
As a Credit Controller, you'll need to juggle multiple accounts and deadlines. Prepare examples of how you've effectively managed your time in previous roles. Highlight any tools or strategies you use to stay organised and meet targets, as this will resonate well with the interviewers.
✨Show Your Results-Driven Mindset
Flogas values candidates who are driven to deliver results. Be ready to share specific achievements from your past roles, especially those related to reducing overdue debts or improving customer satisfaction. Quantifying your successes can make a strong impression.
✨Align with Flogas' Vision
Flogas is committed to transitioning towards renewable energy. Familiarise yourself with their initiatives and be prepared to discuss how your role as a Credit Controller can contribute to this vision. Showing that you understand and support their goals will set you apart from other candidates.
