At a Glance
- Tasks: Collect overdue debts while providing excellent customer service and maintaining accurate records.
- Company: Join Flogas, a leading energy supplier committed to renewable energy.
- Benefits: Enjoy competitive pay, bonuses, health plans, and 25+ holidays.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
- Why this job: Be part of a team driving the transition to 100% renewable energy by 2040.
- Qualifications: Experience in debt collection and strong negotiation skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join us at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team. Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country.
As a Credit Controller, you will be responsible for timely collection of overdue debts whilst maintaining a good level of customer service. This role requires accurate information to be recorded on customer accounts and negotiate arrangements where needed.
Here at Flogas, we may have a fossil fuels background, but we’re working towards delivering 100% renewable energy to our customers by 2040. We’re already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We’re also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new bio‑fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future.
What You Will Be Doing
- Reduction of overdue debts via a portfolio of customer accounts, to agreed targets.
- Responsible for releasing orders in line with credit policy.
- Responsible for placing customers on stop where necessary and removal of stops as required.
- Reviewing credit limits and applying for increased limits.
- Processing payments on customers’ accounts.
- Reviewing and setting up customer Direct Debits.
What We’ll Need From You
- Sound knowledge of debt collection including a variety of techniques.
- Able to negotiate with customers to bring a satisfactory outcome to all parties in difficult circumstances.
- Strong time management skills.
- Can demonstrate a drive to deliver results.
What You’ll Get From Us
You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive.
- Discretionary Bonus
- Enhanced Pension Scheme
- Life Assurance
- EAP (Employee Assistant Plan)
- Health plans, wellbeing support, free flu jabs and Eye Care Vouchers
- Extensive discounts from loved brands and major retailers
- 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours
- Enhanced Family Friendly Leave
At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off‑grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you.
Doing right by everyone
People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.
Credit Controller in Leicester employer: Flogas Britain
At Flogas, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee development and well-being. With a strong commitment to renewable energy and a diverse team of 1,350 professionals, we provide extensive training, competitive benefits, and opportunities for growth, ensuring that every member feels valued and empowered to contribute to our mission of delivering energy right for the future.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Leicester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Flogas Britain. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in Leicester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Flogas Britain.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Flogas Britain's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Flogas Britain
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Flogas Britain.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Flogas Britain will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Flogas Britain employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
