Flock in Greater London is hiring a Customer Success professional to own a fleet customer book from onboarding to renewal, ensuring ongoing engagement and value from data insights.
You will handle inbound policy queries, run quarterly reviews with fleet managers and brokers, and coordinate safety interventions with telematics data, while using AI tools to inform actions and drive improvements.
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Fleet Success Manager employer: Flock
Flock is an exceptional employer that combines the innovative spirit of a startup with the robust backing of Admiral, the UK's leading motor insurer. Our work culture prioritises safety and inclusivity, offering employees a chance to make a real impact while enjoying generous benefits like enhanced parental leave, professional development funding, and a supportive environment for diverse perspectives. As we grow rapidly, we provide ample opportunities for personal and professional growth, making it an exciting time to join our mission to make the world quantifiably safer.
