At a Glance
- Tasks: Lead mixed-methods research to enhance monetisation and growth strategies.
- Company: Join Flo Health, a dynamic player in the healthtech space.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and user-centric design.
- Why this job: Shape the future of user experience and drive impactful commercial outcomes.
- Qualifications: 5+ years in UX research with strong qualitative and quantitative skills.
The predicted salary is between 55000 - 70000 £ per year.
Requirements:
- At least 5+ years of hands-on research experience in a fast-paced B2C product environment - we are also open to Consumer Insights and Market Research experience if it has significant quantitative and commercial experience.
- Proven ability to independently lead research projects from conception to completion.
- Strong qualitative experience including (but not limited to!) in-depth interviews, usability testing, diary studies, concept testing, and journey-based research.
- Quantitative experience including (but not limited to!) designing and analysing surveys to validate hypotheses and size opportunities, using behavioural and product data to produce insights, interpret experiment results through a user-centred lens.
- Proven track record of supporting growth, commercial, or monetisation initiatives in digital products.
- Experience working closely with Product Managers and Data Analysts.
- Proactive mindset with a track record of identifying new opportunities for product development through research.
- Strong understanding of the end-to-end product development lifecycle.
- Strong analytical thinking and comfort working with product metrics and experiment outcomes.
- Strong communication and storytelling skills, with the ability to advocate for research and influence decision-making across teams.
- Comfortable working in a flexible environment with changing priorities.
- (Desirable) Experience in consumer subscription businesses, healthtech, fintech, SaaS, or mobile-first products.
- (Desirable) Experience optimising web funnels, checkout flows and subscription-based products.
- (Desirable) Experience with segmentation, driver analysis, and measurement frameworks where relevant.
- (Desirable) Experience using analytical languages such as SQL, Python, or R.
- (Desirable) Experience working with stakeholders of varying research maturity, effectively educating them on the value of UX research in their workflows.
What the job involves:
- Flo Health is looking for a Mixed Methods Senior UX Researcher to work on its core monetisation products and features. This role will have a place defining the future of acquisition, activation, engagement, conversion, pricing, packaging, retention, and revenue-related experiences at Flo.
- Lead, scope and execute end-to-end mixed methods research across commercial and monetisation problem spaces.
- Work with the Research Manager to build research roadmaps aligned to product and business priorities.
- Create quantitative and qualitative frameworks to help commercial stakeholders understand insights needs and inform product roadmaps.
- Produce high-quality research reports and deliverables that incorporate storytelling and the user’s voice.
- Connect attitudinal and behavioural insights to commercial outcomes.
- Partner with PMs, Designers, Data Analysts, Product Marketing, and Commercial teams to shape hypotheses and prioritisation.
- Inform experiment design with user insight before launch.
- Planning and facilitating workshops to embed findings and ensure they’re acted on.
- Upskill the UXR function on survey design and overall quantitative and analytic savvy.
Senior Mixed-Methods UX Researcher - Monetisation & Growth employer: FLO
At Flo Health, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous learning opportunities and the chance to lead impactful research projects that shape the future of our monetisation strategies. Located in a dynamic environment, we offer a flexible workplace that values creativity and encourages proactive contributions, making it an ideal setting for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Mixed-Methods UX Researcher - Monetisation & Growth
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects. Make sure it’s easy to navigate and tells a story about your impact on previous products.
✨Tip Number 3
Prepare for interviews by practising common UX research questions. Think about how you can showcase your experience with both qualitative and quantitative methods.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Mixed-Methods UX Researcher - Monetisation & Growth
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 5+ years of research experience, especially in B2C environments. We want to see how you've led projects from start to finish, so don’t hold back on those details!
Mix It Up with Methods:Since this role is all about mixed methods, showcase your qualitative and quantitative skills. Talk about your in-depth interviews, usability tests, and any surveys you've designed. We love a good balance!
Tell a Compelling Story:When you write your application, think about storytelling. We want to hear how your research has influenced product decisions and driven growth. Make it engaging and relatable!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at FLO
✨Know Your Research Inside Out
Make sure you can talk confidently about your past research projects. Be ready to discuss how you led them from start to finish, the methodologies you used, and the impact they had on product development. This will show that you have the hands-on experience they're looking for.
✨Quantitative Meets Qualitative
Since this role requires a mix of both qualitative and quantitative skills, prepare examples that highlight your expertise in both areas. Think about how you've used surveys to validate hypotheses or conducted usability tests to gather user insights. Being able to connect these two aspects will set you apart.
✨Storytelling is Key
Practice how you present your findings. The ability to tell a compelling story with your research is crucial. Use real examples where your insights influenced decision-making or shaped product strategies. This will demonstrate your strong communication skills and your understanding of the user’s voice.
✨Be Proactive and Curious
Show your proactive mindset by discussing how you've identified new opportunities for product development through research. Prepare to share instances where you’ve worked closely with cross-functional teams, like Product Managers and Data Analysts, to drive growth initiatives. This will highlight your collaborative spirit and adaptability.
