At a Glance
- Tasks: Lead mixed methods research to shape user experiences and drive product success.
- Company: Join Flo Health, a dynamic company focused on monetisation and user engagement.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and user-centric design.
- Why this job: Make a real impact on user experience and product development in a fast-paced setting.
- Qualifications: 5+ years of UX research experience with strong qualitative and quantitative skills.
The predicted salary is between 60000 - 75000 £ per year.
Requirements:
- At least 5+ years of hands-on research experience in a fast-paced B2C product environment - we are also open to Consumer Insights and Market Research experience if it has significant quantitative and commercial experience.
- Proven ability to independently lead research projects from conception to completion.
- Strong qualitative experience including (but not limited to) in-depth interviews, usability testing, diary studies, concept testing, and journey-based research.
- Quantitative experience including (but not limited to) designing and analysing surveys to validate hypotheses and size opportunities, using behavioural and product data to produce insights, interpret experiment results through a user-centred lens.
- Proven track record of supporting growth, commercial, or monetisation initiatives in digital products.
- Experience working closely with Product Managers and Data Analysts.
- Proactive mindset with a track record of identifying new opportunities for product development through research.
- Strong understanding of the end-to-end product development lifecycle.
- Strong analytical thinking and comfort working with product metrics and experiment outcomes.
- Strong communication and storytelling skills, with the ability to advocate for research and influence decision-making across teams.
- Comfortable working in a flexible environment with changing priorities.
- (Desirable) Experience in consumer subscription businesses, healthtech, fintech, SaaS, or mobile-first products.
- (Desirable) Experience optimising web funnels, checkout flows and subscription-based products.
- (Desirable) Experience with segmentation, driver analysis, and measurement frameworks where relevant.
- (Desirable) Experience using analytical languages such as SQL, Python, or R.
- (Desirable) Experience working with stakeholders of varying research maturity, effectively educating them on the value of UX research in their workflows.
What the job involves:
- Flo Health is looking for a Mixed Methods Senior UX Researcher to work on its core monetisation products and features. This role will have a place defining the future of acquisition, activation, engagement, conversion, pricing, packaging, retention, and revenue-related experiences at Flo.
- Lead, scope and execute end-to-end mixed methods research across commercial and monetisation problem spaces.
- Work with the Research Manager to build research roadmaps aligned to product and business priorities.
- Create quantitative and qualitative frameworks to help commercial stakeholders understand insights needs and inform product roadmaps.
- Produce high-quality research reports and deliverables that incorporate storytelling and the user’s voice.
- Connect attitudinal and behavioural insights to commercial outcomes.
- Partner with PMs, Designers, Data Analysts, Product Marketing, and Commercial teams to shape hypotheses and prioritisation.
- Inform experiment design with user insight before launch.
- Planning and facilitating workshops to embed findings and ensure they’re acted on.
- Upskill the UXR function on survey design and overall quantitative and analytic savvy.
Mixed Methods Senior UX Researcher employer: FLO
Flo Health is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. As a Mixed Methods Senior UX Researcher, you will have the opportunity to lead impactful research projects that directly influence product development and commercial success, all while enjoying a flexible work environment that prioritises employee growth and well-being. With a commitment to professional development and a focus on meaningful contributions, Flo Health stands out as a rewarding place to advance your career in the fast-paced healthtech sector.
StudySmarter Expert Advice🤫
We think this is how you could land Mixed Methods Senior UX Researcher
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects. Use storytelling to showcase how your insights made a difference in previous roles.
✨Tip Number 3
Prepare for interviews by practising common UX research questions. Think about how you can demonstrate your experience with both qualitative and quantitative methods.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Mixed Methods Senior UX Researcher
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 5+ years of hands-on research experience. Whether it's UX research, consumer insights, or market research, we want to see how you've led projects from start to finish and the impact they've had.
Be a Storyteller:When you write your application, think about how you can weave a narrative around your research experiences. We love candidates who can communicate their findings in a compelling way that influences decision-making across teams.
Quantitative Meets Qualitative:Don’t forget to showcase your mixed methods expertise! Talk about your qualitative skills like interviews and usability testing, alongside your quantitative abilities in survey design and data analysis. We’re looking for that perfect blend!
Tailor Your Application:Take the time to tailor your application to our job description. Mention specific experiences that align with our needs, especially around monetisation and product development. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at FLO
✨Know Your Research Inside Out
Make sure you’re well-versed in both qualitative and quantitative research methods. Be ready to discuss your past projects in detail, especially how you led them from start to finish. Highlight specific examples of in-depth interviews or usability tests you've conducted.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used data to drive insights. Brush up on any analytical languages you’ve used, like SQL or Python, and be ready to explain how you’ve interpreted experiment results to influence product decisions.
✨Communicate Like a Pro
Your storytelling skills are crucial! Practice explaining complex research findings in a way that’s easy to understand. Think about how you can advocate for UX research and its impact on commercial outcomes during the interview.
✨Be Ready for Flexibility
Since the role involves working in a fast-paced environment, be prepared to discuss how you handle changing priorities. Share examples of how you’ve adapted your research approach based on shifting business needs or stakeholder feedback.
