At a Glance
- Tasks: Lead mixed methods research to shape user experiences and drive product success.
- Company: Join Flo Health, a leader in healthtech focused on monetisation and user engagement.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on continuous learning and development.
- Why this job: Make a real impact on user experiences and contribute to innovative health solutions.
- Qualifications: 5+ years in UX research with strong qualitative and quantitative skills.
The predicted salary is between 55000 - 70000 £ per year.
Requirements:
- At least 5+ years of hands-on research experience in a fast-paced B2C product environment; open to Consumer Insights and Market Research experience with significant quantitative and commercial experience.
- Proven ability to independently lead research projects from conception to completion.
- Strong qualitative experience including in-depth interviews, usability testing, diary studies, concept testing, and journey-based research.
- Quantitative experience including designing and analysing surveys to validate hypotheses and size opportunities, using behavioural and product data to produce insights, and interpreting experiment results through a user-centred lens.
- Proven track record of supporting growth, commercial, or monetisation initiatives in digital products.
- Experience working closely with Product Managers and Data Analysts.
- Proactive mindset with a track record of identifying new opportunities for product development through research.
- Strong understanding of the end-to-end product development lifecycle.
- Strong analytical thinking and comfort working with product metrics and experiment outcomes.
- Strong communication and storytelling skills, with the ability to advocate for research and influence decision-making across teams.
- Comfortable working in a flexible environment with changing priorities.
- (Desirable) Experience in consumer subscription businesses, healthtech, fintech, SaaS, or mobile-first products.
- (Desirable) Experience optimising web funnels, checkout flows, and subscription-based products.
- (Desirable) Experience with segmentation, driver analysis, and measurement frameworks where relevant.
- (Desirable) Experience using analytical languages such as SQL, Python, or R.
- (Desirable) Experience working with stakeholders of varying research maturity, effectively educating them on the value of UX research in their workflows.
What the job involves:
- Flo Health is looking for a Mixed Methods Senior UX Researcher to work on its core monetisation products and features.
- This role will have a place defining the future of acquisition, activation, engagement, conversion, pricing, packaging, retention, and revenue-related experiences at Flo.
- Lead, scope, and execute end-to-end mixed methods research across commercial and monetisation problem spaces.
- Work with the Research Manager to build research roadmaps aligned to product and business priorities.
- Create quantitative and qualitative frameworks to help commercial stakeholders understand insights needs and inform product roadmaps.
- Produce high-quality research reports and deliverables that incorporate storytelling and the user’s voice.
- Connect attitudinal and behavioural insights to commercial outcomes.
- Partner with PMs, Designers, Data Analysts, Product Marketing, and Commercial teams to shape hypotheses and prioritisation.
- Inform experiment design with user insight before launch.
- Planning and facilitating workshops to embed findings and ensure they’re acted on.
- Upskill the UXR function on survey design and overall quantitative and analytic savvy.
Senior Mixed Methods UX Researcher in London employer: FLO
At Flo Health, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous learning opportunities and the chance to lead impactful research projects that shape the future of our monetisation products. Located in a vibrant environment, we offer a flexible workplace that values creativity and encourages proactive contributions, making it an ideal setting for passionate UX researchers looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Mixed Methods UX Researcher in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects. Make sure it’s easy to navigate and showcases your storytelling abilities.
✨Tip Number 3
Prepare for interviews by practising common UX research questions. Think about how you can relate your past experiences to the role at Flo Health, especially around monetisation and product development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Mixed Methods UX Researcher in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 5+ years of hands-on research experience. We want to see how you've led projects from start to finish, so don’t hold back on those details!
Mix It Up with Methods:Since we're all about mixed methods, showcase both your qualitative and quantitative skills. Talk about your in-depth interviews, usability tests, and any surveys you've designed. We love a well-rounded researcher!
Tell a Story:When you write your application, think about storytelling. We want to hear how your research has influenced product decisions and led to growth. Make it engaging and relatable!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at FLO
✨Know Your Research Inside Out
Make sure you’re well-versed in both qualitative and quantitative research methods. Be ready to discuss your past projects in detail, especially how you led them from start to finish. Highlight specific examples of in-depth interviews or usability tests you've conducted.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used data to drive insights. Brush up on any analytical tools or languages you’ve used, like SQL or Python. Be ready to explain how you’ve interpreted experiment results and connected them to product outcomes.
✨Communicate Like a Pro
Your storytelling skills are crucial! Practice explaining complex research findings in a way that’s easy to understand. Think about how you can advocate for UX research and influence decision-making across teams during the interview.
✨Be Ready for Flexibility
Since the role involves working in a fast-paced environment, be prepared to discuss how you handle changing priorities. Share examples of how you’ve adapted your research approach based on new information or shifting business needs.
