Community & Growth Manager (Reddit) in London

Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest‑rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI‑powered, privacy‑first, clinically backed – to help our users know their body better.

We are looking for a Community & Growth Manager to own Flo’s presence across Reddit and the broader ecosystem of high‑trust, earned channels. This role sits at the intersection of community management and growth marketing, responsible for shaping how Flo is perceived, recommended, and chosen in the spaces where real decisions happen.

Your Main Tasks Will Be:

• Define and own Flo’s earned channel strategy across Reddit, closed communities (Qura, Facebook groups, Discord, forums), and third‑party review platforms.
• Engage daily across Reddit — organic mentions, competitive threads, sensitive conversations — with the nuance and speed these platforms demand.
• Build response playbooks in partnership with Legal, Medical, and PR.
• Run community‑native programmes: AMAs, feedback threads, user advocacy initiatives.
• Build a structured user testimonials programme as an acquisition asset.
• Turn community signal into insight for Product and Comms teams.

We Expect From You:

• 4–6 years in community management, growth marketing, or earned media.
• Familiarity with Google SERP techniques and how community platforms like Reddit and Quora drive organic search visibility.
• Genuine, hands‑on Reddit experience — platform fluency, not just familiarity.
• Judgment in sensitive territory: health topics, privacy, negative brand narratives.
• Strong analytical mindset, connecting signals to business impact.
• Ability to build systems and scale processes, not just execute tasks.
• Strong cross‑functional collaboration skills and comfort in fast‑moving environments.

How we work:

We’re a mission‑led, product‑driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.

What you’ll get:

• Competitive salary and annual reviews.
• Opportunity to participate in Flo’s performance incentive scheme.
• Paid holiday, sick leave, and female health leave.
• Enhanced parental leave and pay for maternity, paternity, same‑sex and adoptive parents.
• Accelerated professional growth through world‑changing work and learning support.
• In‑person collaboration and work in a hybrid model, with 3 days per week spent in the office.
• 5‑week fully paid sabbatical at 5‑year Floversary.
• Flo Premium for friends & family, plus more health, pension and wellbeing perks.

Diversity, equity and inclusion:

Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities.