At a Glance
- Tasks: Lead mixed methods research to shape monetisation strategies and enhance user experiences.
- Company: Join Flo, the world’s #1 health & fitness app with a mission for female health.
- Benefits: Competitive salary, performance incentives, generous leave policies, and a supportive work environment.
- Other info: Flexible, dynamic workplace with opportunities for professional growth and collaboration.
- Why this job: Make a real impact on women's health while working with cutting-edge technology and a passionate team.
- Qualifications: 5+ years in UX research, strong analytical skills, and experience in B2C environments.
The predicted salary is between 68000 - 81000 £ per year.
Flo is the world’s #1 health & fitness app on a mission to build a better future for female health. We are looking for a Senior Mixed Methods UX Researcher to work on our core monetisation products and features. This role will help define the future of acquisition, activation, engagement, conversion, pricing, packaging, retention, and revenue-related experiences at Flo.
Your Experience Must have:
- At least 5+ years of hands-on research experience in a fast-paced B2C product environment.
- Proven ability to independently lead research projects from conception to completion.
- Strong qualitative experience including in-depth interviews, usability testing, diary studies, concept testing, and journey-based research.
- Quantitative experience including designing and analysing surveys to validate hypotheses and size opportunities.
- Proven track record of supporting growth, commercial, or monetisation initiatives in digital products.
- Experience working closely with Product Managers and Data Analysts.
- Proactive mindset with a track record of identifying new opportunities for product development through research.
- Strong understanding of the end-to-end product development lifecycle.
- Strong analytical thinking and comfort working with product metrics and experiment outcomes.
- Strong communication and storytelling skills, with the ability to advocate for research and influence decision-making across teams.
- Comfortable working in a flexible environment with changing priorities.
Nice to have:
- Experience in consumer subscription businesses, healthtech, fintech, SaaS, or mobile-first products.
- Experience optimising web funnels, checkout flows and subscription-based products.
- Experience with segmentation, driver analysis, and measurement frameworks where relevant.
- Experience using analytical languages such as SQL, Python, or R.
- Experience working with stakeholders of varying research maturity, effectively educating them on the value of UX research in their workflows.
What you’ll be doing:
- Lead, scope and execute end-to-end mixed methods research across commercial and monetisation problem spaces.
- Work with the Research Manager to build research roadmaps aligned to product and business priorities.
- Create quantitative and qualitative frameworks to help commercial stakeholders understand insights needs and inform product roadmaps.
- Produce high-quality research reports and deliverables that incorporate storytelling and the user’s voice.
- Connect attitudinal and behavioural insights to commercial outcomes.
- Partner with PMs, Designers, Data Analysts, Product Marketing, and Commercial teams to shape hypotheses and prioritisation.
- Inform experiment design with user insight before launch.
- Planning and facilitating workshops to embed findings and ensure they’re acted on.
- Upskill the UXR function on survey design and overall quantitative and analytic savvy.
Annual Salary Range: £68,000 GBP - £81,000 GBP
How we work: We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
What you’ll get: Competitive salary and annual reviews, opportunity to participate in Flo’s performance incentive scheme, paid holiday, sick leave, and female health leave, enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents, accelerated professional growth through world-changing work and learning support, in-person collaboration and work in a hybrid model, with 3 days per week spent in the office, 5-week fully paid sabbatical at 5-year Floversary, Flo Premium for friends & family, plus more health, pension and wellbeing perks.
Diversity, equity and inclusion: Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities.
Senior Mixed Methods UX Researcher employer: Flo Health Inc.
Flo Health is an exceptional employer, offering a dynamic and mission-driven work environment where innovation thrives. With a strong focus on employee growth, competitive salaries, and generous benefits including enhanced parental leave and a fully paid sabbatical, we empower our team to make a meaningful impact in female health. Our collaborative culture encourages open debate and shared decision-making, ensuring that every voice is heard as we work together to shape the future of digital health.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Mixed Methods UX Researcher
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Flo on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Flo's products. Understand their monetisation strategies and think about how your research experience can directly impact their goals. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice your storytelling skills! When discussing your past projects, frame them in a way that highlights your impact on growth and user engagement. Remember, it’s all about connecting your work to real-world outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Flo team.
We think you need these skills to ace Senior Mixed Methods UX Researcher
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Mixed Methods UX Researcher role. Highlight your relevant experience in B2C product environments and showcase how your skills align with our mission at Flo.
Showcase Your Research Skills:We want to see your hands-on research experience! Include specific examples of projects you've led, especially those involving qualitative and quantitative methods. This is your chance to shine a light on your storytelling abilities and how they’ve influenced decision-making.
Be Proactive:Demonstrate your proactive mindset by mentioning any new opportunities you’ve identified in past roles. We love candidates who can think outside the box and bring fresh ideas to the table, especially in commercial and monetisation contexts.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Flo Health Inc.
✨Know Your Research Inside Out
Make sure you’re well-versed in your past research projects, especially those that align with the role. Be ready to discuss your methodologies, findings, and how they influenced product decisions. This will show your depth of experience and ability to lead projects independently.
✨Showcase Your Storytelling Skills
Since this role involves communicating insights effectively, prepare to demonstrate your storytelling abilities. Bring examples of how you've turned complex data into compelling narratives that drove action. This will highlight your communication skills and your understanding of user-centred design.
✨Familiarise Yourself with Flo’s Products
Dive deep into Flo’s app and its features before the interview. Understand the user journey and think about potential areas for improvement. This will not only impress your interviewers but also allow you to speak knowledgeably about how your research can enhance their monetisation strategies.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their current research challenges or how they measure success in their monetisation efforts. This shows your proactive mindset and genuine interest in contributing to their goals.
