Senior Medical Advisor - User Centric in London

Join to apply for the Senior Medical Advisor - User Centric role at Flo Health Inc. Flo is the world’s #1 health app on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024. With 6M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.

The job involves engaging medical experts on our medical board, establishing research partnerships, helping developers design intuitive AI tools, checking medical accuracy, and driving medical credibility across the platform. The User Centric team provides oversight on content going out to the end user and advises product and marketing teams on embedding medical credibility and accuracy in our features and materials.

This role sits in the User Centric team. We are looking for a fully qualified doctor with experience in women’s health, marketing, and health tech to join our team. You’ll work alongside seven highly experienced colleagues, all experts in healthtech and passionate about improving women’s health. This is a unique opportunity to promote Flo in a medically accurate and credible way to millions of women.

Your Experience

• Must have: Medical Degree.
• Minimum 3 years experience as a clinician.
• Extensive experience in women’s health—either as a GP with a proven interest in women’s health or as an OBGYN.
• Former experience partnering with or in a marketing team in a healthtech setting.
• Experience reviewing marketing communications, medical content, and creating user-facing promotional materials.
• Excellent command of written and spoken English (C2 level or higher).

Nice to have:

• Strong understanding of clinical safety, medical governance, and regulatory requirements in digital health products.
• Demonstrated experience collaborating with software product development teams for consumer technology products, particularly in the development and implementation of health-related digital tools or platforms.

What You’ll Be Doing

• Ensuring the overall medical accuracy and credibility of Flo’s marketing and social media channels.
• Performing thorough medical reviews of marketing communications, articles, videos, courses, and other health-related content.
• Collaborating with various teams across Flo to brainstorm, brief, and review medical marketing communications and content for accuracy and reliability.
• Working closely with members of Flo’s Expert Board to peer-review concepts and campaigns, ensuring accuracy and adherence to the latest medical guidelines.
• Supporting the development of new onboarding flows by gathering medical research and contributing to onboarding creation.
• Providing expert input on medical risk assessments and ensuring regulatory compliance in line with healthcare industry standards.
• Attending team meetings and regular stand-ups with both the medical team and the teams you’ll be supporting.
• Using tools such as Figma, Jira, Miro, and Google Workspace to manage and deliver your work effectively.

You’ll be targeted on:

• Being the main medical point of contact for marketing at Flo.
• Bringing new medically appropriate ideas to the marketing teams for consideration for implementation.
• Aiming for 100% medical accuracy in all communications, collaborating closely with our Medical Experts board and in-house medical team.
• Working to improve the medical review workflow in the teams you support.

What You’ll Get

• Competitive salary and annual reviews.
• Opportunity to participate in Flo’s performance incentive scheme.
• Paid holiday, sick leave, and female health leave.
• Enhanced parental leave and pay for maternity, paternity, same-sex, and adoptive parents.
• Accelerated professional growth through world-changing work and learning support.
• Flexible office + home working, up to 2 months a year working abroad.
• 5-week fully paid sabbatical at 5-year Floversary.
• Flo Premium for friends & family, plus more health, pension, and wellbeing perks.

Diversity, equity and inclusion

Our strength is in our differences. At Flo, hiring is based on merit, skill, and what you bring to the role. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities, and identities.