At a Glance
- Tasks: Lead innovative UX research to shape the future of female health products.
- Company: Join Flo, the world’s #1 health & fitness app with a mission for better female health.
- Benefits: Competitive salary, performance incentives, generous leave, and professional growth opportunities.
- Other info: Dynamic, mission-driven team with a focus on collaboration and personal growth.
- Why this job: Make a real impact on women's health while working with cutting-edge technology.
- Qualifications: 5+ years in UX research, strong analytical skills, and a proactive mindset.
The predicted salary is between 68000 - 81000 £ per year.
Flo Health is looking for a Senior Mixed Methods UX Researcher to work on its core monetisation products and features. This role will have a place defining the future of acquisition, activation, engagement, conversion, pricing, packaging, retention, and revenue-related experiences at Flo.
Your Experience
- At least 5+ years of hands‑on research experience in a fast‑paced B2C product environment - we are also open to Consumer Insights and Market Research experience if it has significant quantitative and commercial experience.
- Proven ability to independently lead research projects from conception to completion.
- Strong qualitative experience including (but not limited to!) in-depth interviews, usability testing, diary studies, concept testing, and journey‑based research.
- Quantitative experience including (but not limited to!) designing and analysing surveys to validate hypotheses and size opportunities, using behavioural and product data to produce insights, interpret experiment results through a user‑centred lens.
- Proven track record of supporting growth, commercial, or monetisation initiatives in digital products.
- Experience working closely with Product Managers and Data Analysts.
- Proactive mindset with a track record of identifying new opportunities for product development through research.
- Strong understanding of the end‑to‑end product development lifecycle.
- Strong analytical thinking and comfort working with product metrics and experiment outcomes.
- Strong communication and storytelling skills, with the ability to advocate for research and influence decision‑making across teams.
- Comfortable working in a flexible environment with changing priorities.
Nice to have:
- Experience in consumer subscription businesses, healthtech, fintech, SaaS, or mobile‑first products.
- Experience optimising web funnels, checkout flows and subscription‑based products.
- Experience with segmentation, driver analysis, and measurement frameworks where relevant.
- Experience using analytical languages such as SQL, Python, or R.
- Experience working with stakeholders of varying research maturity, effectively educating them on the value of UX research in their workflows.
What you’ll be doing
- Lead, scope and execute end‑to‑end mixed methods research across commercial and monetisation problem spaces.
- Work with the Research Manager to build research roadmaps aligned to product and business priorities.
- Create quantitative and qualitative frameworks to help commercial stakeholders understand insights needs and inform product roadmaps.
- Produce high‑quality research reports and deliverables that incorporate storytelling and the user’s voice.
- Connect attitudinal and behavioural insights to commercial outcomes.
- Partner with PMs, Designers, Data Analysts, Product Marketing, and Commercial teams to shape hypotheses and prioritisation.
- Inform experiment design with user insight before launch.
- Planning and facilitating workshops to embed findings and ensure they’re acted on.
- Upskill the UXR function on survey design and overall quantitative and analytic savvy.
Annual Salary Range: £68,000 GBP - £81,000 GBP
How we work
We’re a mission‑led, product‑driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you’ll get
- Competitive salary and annual reviews.
- Opportunity to participate in Flo’s performance incentive scheme.
- Paid holiday, sick leave, and female health leave.
- Enhanced parental leave and pay for maternity, paternity, same‑sex and adoptive parents.
- Accelerated professional growth through world‑changing work and learning support.
- In‑person collaboration and work in a hybrid model, with 3 days per week spent in the office.
- 5‑week fully paid sabbatical at 5‑year Floversary.
- Flo Premium for friends & family, plus more health, pension and wellbeing perks.
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities.
Senior Mixed Methods UX Researcher in London employer: Flo Health Inc.
Flo Health is an exceptional employer, offering a dynamic work environment where innovation meets purpose. With a strong focus on employee growth, competitive salaries, and a commitment to diversity and inclusion, we empower our team to make a meaningful impact in the health and fitness sector. Our hybrid work model and generous benefits, including a fully paid sabbatical after five years, ensure that our employees thrive both personally and professionally while contributing to a mission-driven company dedicated to improving female health.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Mixed Methods UX Researcher in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and values, especially how they relate to female health. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your storytelling skills! Be ready to share your past experiences and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and the company.
We think you need these skills to ace Senior Mixed Methods UX Researcher in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Mixed Methods UX Researcher role. Highlight your relevant experience in B2C product environments and showcase how your skills align with our mission at Flo.
Showcase Your Research Skills:We want to see your hands-on research experience! Include specific examples of projects you've led, especially those involving qualitative and quantitative methods. This is your chance to shine a light on your analytical thinking and storytelling abilities.
Connect with Our Values:At Flo, we care about craft and purpose. In your application, reflect on how your personal values align with our mission to improve female health. Show us why you’re passionate about making a difference in this space!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Flo Health Inc.
✨Know Your Research Inside Out
Make sure you’re well-versed in both qualitative and quantitative research methods. Be ready to discuss your past projects, the methodologies you used, and how they contributed to product success. This will show that you can lead research from start to finish.
✨Connect Insights to Business Goals
Prepare to articulate how your research has directly influenced commercial outcomes in previous roles. Think about specific examples where your insights led to improved user engagement or monetisation strategies, as this aligns perfectly with Flo's mission.
✨Showcase Your Collaboration Skills
Since you'll be working closely with Product Managers and Data Analysts, come prepared with examples of how you've successfully collaborated with cross-functional teams. Highlight your communication skills and how you’ve advocated for research findings in decision-making processes.
✨Be Ready for a Dynamic Environment
Flo values a proactive mindset and adaptability. Share experiences where you’ve thrived in fast-paced settings or adapted to changing priorities. This will demonstrate that you can handle the flexible environment they offer and contribute effectively.
