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- Tasks: Moderate engaging content in Flo Secret Chats to ensure a safe user experience.
- Company: Join the world’s #1 health app on a mission for female health.
- Benefits: Competitive salary, flexible remote work, and opportunities for professional growth.
- Other info: Work remotely with a supportive team and enjoy a 5-week paid sabbatical after 5 years.
- Why this job: Make a real impact in digital health while working with a passionate team.
- Qualifications: Native Spanish speaker with good English skills and online communication experience.
Community Moderator (Spanish) – Freelance Contract
Remote
400M+ downloads. 75M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health app on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 6M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
What to expect
In this role, you will help us ensure that the Flo Secret Chats (Chats Secretos) deliver an engaging and safe social experience for our users.
You will perform user-generated content moderation by evaluating posts, comments, and pictures posted by Flo users following our Rules. In this role, you will work closely with the Moderation Lead and the rest of the Moderation Team.
What we seek
- Native proficiency in Spanish
- Good command of English as a second language
- Experience and understanding of online communication: forums, group chats, social media
- Understanding of modern online slang and internet trends
- Open-minded thinking and willingness to learn
- Focus on details and high quality
- Perseverance and discipline: moderation is a routine but rewarding activity
What we offer
- Full remote
- Support and guidance
- Monthly payments under the contract
Frequently asked questions about the position
What content will I work with?
As a Secret Chats moderator, you’ll work with texts and images posted by Flo users. We do not have separate processes for different types of content.
Is there disturbing or traumatic content I should be aware of?
There are a few types of content Flo users post that some may find challenging to work with, depending on their personal experience:
- rape and abuse stories
- stories about miscarriage and pregnancy termination
- sex-related content, descriptions of sex fantasies
- stories about depression, anxiety, and self-harm
Please be aware of your limits and consider the information above when applying.
Please note: As this is a freelance/contractor position, it does not include company benefits such as health insurance, paid time off, or other employee benefits.
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you\’ll get
We support impact with meaningful reward. Here’s what that looks like:
- Competitive salary and annual reviews
- Opportunity to participate in Flo’s performance incentive scheme
- Paid holiday, sick leave, and female health leave
- Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
- Accelerated professional growth through world-changing work and learning support
- Flexible office + home working, up to 2 months a year working abroad
- 5-week fully paid sabbatical at 5-year Floversary
- Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.
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Community Moderator (Spanish) - Freelance Contract employer: Flo Health Inc.
Contact Detail:
Flo Health Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Moderator (Spanish) - Freelance Contract
✨Tip Number 1
Get your networking game on! Connect with people in the industry, especially those who work at Flo or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! If you have experience moderating online communities, create a portfolio showcasing your work. This could be screenshots of your moderation efforts or examples of how you've handled tricky situations.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of online communication trends and slang. Being able to discuss these topics confidently will show that you’re not just a candidate, but a passionate community member.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Flo team!
We think you need these skills to ace Community Moderator (Spanish) - Freelance Contract
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about being a Community Moderator and how you connect with our mission at Flo.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your experience with online communication and moderation, and don’t forget to sprinkle in some modern slang to show us you’re in touch with current trends!
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flo Health Inc.
✨Know Your Stuff
Before the interview, make sure you’re familiar with Flo’s mission and values. Understand what it means to be a Community Moderator and how your role will contribute to creating a safe space for users. Brush up on online communication trends and slang in both Spanish and English, as this will show your understanding of the community you'll be moderating.
✨Show Your Passion
Express your enthusiasm for female health and digital communities during the interview. Share any personal experiences or insights that relate to the role. This will help the interviewers see that you’re not just looking for a job, but that you genuinely care about making a positive impact in the community.
✨Prepare for Scenarios
Think about potential challenges you might face as a moderator, especially regarding sensitive content. Be ready to discuss how you would handle difficult situations, such as moderating distressing stories or managing user interactions. This will demonstrate your critical thinking and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools used for moderation, or how success is measured in this role. This shows your interest in the position and helps you gauge if it’s the right fit for you.