Commercial Manager in Uxbridge

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Teledyne Controls (part of Teledyne UK Ltd) is looking to the future, and we are actively recruiting at our Uxbridge site. Teledyne Controls has built its name on intelligent solutions that collect, manage and deliver aircraft data more efficiently and our innovative technology and collaborative customer relationships have revolutionised the way aircraft operators access, manage and utilise their data. Thus, helping to achieve higher goals in safety, performance, and efficiency. We count over 300 airlines among our valued customers, including some of the world’s major carriers, supplying products to the major OEMs such as Airbus and Boeing.

Role Purpose

Digital Solutions is growing a portfolio of software products and services with increasing reliance on Annual recurring revenue (ARR), renewals and scalable customer outcomes. The Commercial Manager is accountable for commercial governance, contracting excellence and deal quality, ensuring we can scale revenue quickly and safely without introducing unmanaged contractual risk or operational obligations.

This role partners closely with Sales, Services, Product, Engineering, Finance and Legal to standardise commercial frameworks, accelerate contract cycles, improve renewal outcomes and ensure that commitments made to customers are clear, deliverable and profitable.

Key Responsibilities

• Contract & Deal Governance
  • Own the end-to-end commercial contracting process for Digital Solutions products and services, from proposal to signature.
  • Maintain and continuously improve standard contract templates, order forms and SOW structures aligned to our product delivery model (subscription, platform, professional services as applicable).
  • Review and manage non-standard terms (e.g., warranties, liability caps, indemnities, SLAs, data/security terms) and ensure deviations follow an agreed approval process.
  • Partner with Legal to triage and elevate high-risk clauses while handling day-to-day negotiation on standard deviations.
  • Ensure commercial terms are consistent, reusable and scalable — reducing “one-off” deals that create delivery friction or future renewal issues.
• Renewals & Commercial Lifecycle Management
  • Own the commercial mechanics of renewals (pricing, term structure, uplift/escalation, notice periods, renewals workflow), enabling Sales/Account teams and CSMs to execute effectively.
  • Reduce renewal friction through contract hygiene: clear entitlements, accurate product definitions and removal of ambiguous obligations.
  • Collaborate with Services/Sales/Customer Success to ensure renewal readiness is supported by clean contractual positions and accurate commercial records.
• Pricing, Packaging & Commercial Policy Support
  • Support pricing and packaging governance by ensuring offers are contractible, enforceable and operationally deliverable.
  • Maintain a commercial policy framework (discounting, approvals, exceptions, acceptable risk thresholds).
  • Provide commercial input to new product launches to ensure go-to-market readiness (terms, licensing structure, SLAs, support tiers).
• Cross-Functional Enablement & Risk Management
  • Act as the “commercial translator” between customer asks and internal delivery realities, ensuring Sales and customers understand what we can confidently commit to.
  • Partner with Engineering/Delivery and Support to ensure SLAs, support models and service commitments are defined, priced and deliverable.
  • Identify recurring contract friction points and drive systematic fixes (template updates, clause libraries, playbooks).
  • Maintain a risk register for material commercial exposures and drive mitigation actions.
• Operational Excellence, Tools & Reporting
  • Maintain accurate commercial data in CRM/CLM/Contract repositories and ensure single source of truth for key terms.
  • Track and report on commercial KPIs: contract cycle time, % standard vs non-standard terms, discount leakage, renewal uplift attainment, exception rates.
  • Create and deliver negotiation playbooks, training and guidance for Sales and Customer Success teams.

Skills & Competencies

• Commercial & Contracting
  • Strong contract negotiation and commercial judgement, including structuring subscription/software deals and services components.
  • Ability to interpret and negotiate core clauses: limitation of liability, warranties, indemnities, IP, SLAs, data/security, termination audit rights.
  • Comfortable balancing deal velocity vs risk and making pragmatic recommendations.
• Stakeholder Management
  • Proven ability to work cross-functionally and influence without authority.
  • Confident communicator who can align Sales ambition with delivery realities.
• Operational & Analytical
  • Process-driven and able to build scalable workflows and governance.
  • Strong attention to detail and data accuracy; comfortable using CRM/CLM/contract tools and reporting.

Experience & Qualifications

• 5+ years’ experience in commercial management, contract management, deal desk, bid/proposal management or SaaS/software licensing.
• Demonstrable experience in B2B SaaS/software/platform contracting and renewals.
• Familiarity with CRM tools (Salesforce preferred) and contract repositories/CLM tools.
• Desirable: exposure to aviation, regulated environments, data services, or enterprise software.

Success Measures

• Contract cycle time reduced (baseline → target reduction).
• Higher proportion of deals on standard terms and fewer last-minute escalations.
• Improved renewal performance via reduced discounting and cleaner renewal mechanics.
• Reduced operational disruption from “hidden” contractual commitments.
• Implemented/updated: CLM - Clause library, templates, approval workflow and commercial playbook.
• Improved data quality for entitlements, SLAs, pricing and contract metadata.

Range of benefits include:

• Salary sacrifice-led pension plan that matches employee contributions up to 7%.
• Free life assurance cover at the value of four times basic annual salary.
• 25 days holiday per annum plus 8 public holidays. (There is an option to purchase an additional 5 per year).
• Internal reward and recognition scheme linked to internal benefits platform.
• Employee Assistance Programme.
• Comprehensive wellbeing programme that supports employees with their physical, mental and financial health (Medi-cash).
• Competitive employee discounts platform that provides employees with discounts with leading brands/retailers.
• Cycle to Work scheme.
• Enhanced family-friendly benefits.
• Company sick pay.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.