Team Member - Canary Wharf, London

Please note: This application is for our talent pool. This means we will hold your details on file and contact you once recruitment opens for Flip Out Canary Wharf. You will not be contacted until that time, so we kindly ask for your patience in the meantime.

We are Flip Out UK. We are the UK's fastest growing adventure park brand, where fun knows no bounds! We're currently on the lookout for vibrant, energetic, and engaging Team Members to join our dynamic team.

Job Overview

We are all about our guests! As a Team Member, your top focus will be to deliver exceptional customer service, whilst ensuring our guests' health, safety, and wellbeing are always prioritised. You'll create an atmosphere where guests thrive on your infectious personality, making every visit a memorable experience, one guest at a time!

Duties and Responsibilities

• Welcoming each and every guest into our park with absolute passion, professionalism and enthusiasm.
• You will be working across all areas of the park including Reception, Diner, Activities Areas, Parties and more!
• Processing transactions (Cash & Card) when working on Reception and Diner.
• Conducting and engaging our guests in their safety briefing.
• Be the first point of contact for any accidents / incidents that may occur in your area of work.
• Uphold our park rules at all times.
• Follow all of Flip Out’s regulations / policies and procedures.
• Report maintenance issues immediately to your Court Supervisor.
• Escalate any complaints to your Shift Manager, swiftly and professionally.
• Maintain exceptional housekeeping at all times in every area of the park (not just the arena).
• Interaction is the absolute key to creating unforgettable experiences one guest at a time.

The person we are looking for is:

• Friendly
• Lively
• Interactive
• Professional
• Outgoing
• Upbeat
• Team Player

No experience is required, we are all about finding the right people to join our team! Click Apply to join us in Creating Unforgettable Experiences, One Guest At A Time!

Working Conditions

We are looking for part-time and full-time team members to join us on a zero hour contract covering weekdays and weekends. We have shift availability from 8am-10pm everyday and we work 6 or 8 hour shifts per day.

Rates of Pay & Benefits

Up to £12.21 per hour. We have a portal offering huge discounts across the largest retailers and offering cashback too! We have an employee assistance programme where support is available 24 hours a day to help our team with any issues that may be facing. Recognition is massive for us and we regularly have cash and voucher incentives available for our top performers. We rigorously look to develop our team and promote within - there are tonnes of progression opportunities across the business. We have lots to offer for your families too.

Equality, Diversity & Inclusion

At Flip Out, we are committed to creating unforgettable experiences, that includes our employees too! We thrive on creating the biggest and best diverse workforce, where everyone can come together and have fun. We are committed to offering equal employment opportunities to all, regardless of ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.