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- Tasks: Support refugees and asylum seekers with advice on housing, benefits, and financial management.
- Company: Join Flintshire County Council, dedicated to helping vulnerable communities thrive.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Be part of a diverse team making impactful changes in people's lives every day.
- Qualifications: Experience in providing support and advice to vulnerable individuals is essential.
- Other info: Immediate start available; work 20 hours per week from 9am to 5pm.
Job Category: Housing
Location: County Hall, Raikes Lane, Mold CH7 6NB – Phase 3, Flintshire County Council
Hours Per Week: 20.00
Start Date: Immediate start
Start Time: 09:00
End Time: 17:00
Salary: £12.18
Provide wraparound support to refugees and asylum seekers.
Job Purpose
As a Caseworker, you will provide intensive support and advice to a caseload of families. This role involves providing responsive, professional, user-centred support and advice working with all relevant agencies as required. The postholder will be part of a team of peripatetic staff providing support to individuals and groups of people who have arrived in Flintshire as refugees. The focus will be on achieving successful outcomes for service users engaged with the Service in line with the requirements of the Home Office, UK Government and Welsh Government.
Knowledge and Experience
- Experience of providing advice and support such as Benefits, Housing or Debt Advice to vulnerable people.
- Experience of making decisions about their own caseload without reference to anyone else.
- Demonstrate an ability to manage their own time and prioritise their own workloads.
- Excellent knowledge of a range of statutory and voluntary sector services.
- A strong understanding of services available and the needs of families and individuals moving into the UK.
- Experience of managing a caseload with regard to Benefits, Housing or Financial Capability.
- Understanding and knowledge of the processes in relation to the UK benefits system, housing regulations and financial management.
- Experience of working effectively within a diverse team to ensure excellent client outcomes.
- To communicate and report to project partners.
- Excellent ICT skills required, particularly with regard to Word, Excel and Outlook.
- Work flexible hours to meet the needs of the service.
Resettlement Caseworker employer: Flintshire County Council
Contact Detail:
Flintshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resettlement Caseworker
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by refugees and asylum seekers. Understanding their circumstances will help you demonstrate empathy and insight during any discussions or interviews.
✨Tip Number 2
Network with professionals already working in the field of resettlement and support services. Attend relevant workshops or community events to build connections that could provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on current UK benefits systems, housing regulations, and financial management practices. This knowledge will not only enhance your confidence but also show your commitment to the role during conversations with our team.
✨Tip Number 4
Prepare to discuss your experience managing caseloads effectively. Be ready to share specific examples of how you've prioritised tasks and made decisions independently, as this is crucial for the Caseworker role.
We think you need these skills to ace Resettlement Caseworker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Resettlement Caseworker. Tailor your application to highlight relevant experiences in providing support and advice to vulnerable individuals.
Highlight Relevant Experience: Emphasise your experience in providing advice and support, particularly in areas like Benefits, Housing, or Debt Advice. Use specific examples to demonstrate your ability to manage a caseload and make independent decisions.
Showcase Your Skills: Make sure to mention your excellent ICT skills, especially with Word, Excel, and Outlook. Provide examples of how you've used these tools effectively in previous roles to enhance your application.
Personalise Your Application: Craft a personalised cover letter that reflects your understanding of the needs of refugees and asylum seekers. Explain why you are passionate about this role and how your values align with the mission of the organisation.
How to prepare for a job interview at Flintshire County Council
✨Showcase Your Experience
Be prepared to discuss your previous experience in providing advice and support, especially in areas like Benefits, Housing, or Debt Advice. Highlight specific examples where you've successfully helped vulnerable individuals or families.
✨Demonstrate Decision-Making Skills
Since the role requires making decisions about your own caseload, be ready to share instances where you've had to make independent decisions. Explain your thought process and how you prioritised tasks effectively.
✨Understand the Relevant Services
Familiarise yourself with the statutory and voluntary sector services available for refugees and asylum seekers. Being able to discuss these services and their relevance to the role will show your commitment and knowledge.
✨Highlight Teamwork and Communication
This position involves working within a diverse team. Prepare to talk about your experiences collaborating with others and how you communicate effectively with project partners to achieve excellent client outcomes.
