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- Tasks: Provide technical support and troubleshooting for Palo Alto Networks technology.
- Company: Join a dynamic team at Flint, working with top-tier clients.
- Benefits: Remote work flexibility with occasional travel opportunities.
- Why this job: Make a real impact by solving complex network issues and enhancing client satisfaction.
- Qualifications: 4+ years of experience with Palo Alto Networks and strong TCP/IP knowledge.
- Other info: Fluency in French is required; great opportunity for career advancement.
The predicted salary is between 42000 - 84000 £ per year.
Flint is looking for a Palo Alto Engineer to join one of our clients on a contract basis. The role is remote with occasional travel to customer sites.
Accountabilities:
- Provide configuration review, troubleshooting and best practices assistance to the partner to aid resolution of customer issues.
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
- Provide fault isolation and root cause analysis for technical issues.
- Gather and retain partner-specific documentation in a secure location for ease of troubleshooting.
- Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
- Occasional travel may be required to customer sites.
Your Experience:
- More than 4 years' experience working with Palo Alto Networks technology in client/partner facing technical role.
- Required experience with TCP/IP.
- Strong experience with Palo Alto Networks products and technology.
- Strong experience in Routing & Switching (OSPF/BGP/VLAN/STP).
- Experience with Authentication Protocols a plus (Radius/TACACS).
- Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required.
- BA/BS in computer science or equivalent or equivalent military experience required.
- Ability to clearly articulate technical issues to both technical and non-technical audiences, and explain the impact in business terms.
- Confident in delivering presentations to a senior audience.
- Fluency in French language.
Desired Certifications: PCNSE or PCNSC1, PCNSAPMRC1, Ort PMSC1.
Palo Alto Engineer - French Speaking employer: Flint UK Technology Services
Contact Detail:
Flint UK Technology Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Palo Alto Engineer - French Speaking
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the lookout for a Palo Alto Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and soft skills. Be ready to discuss your experience with Palo Alto Networks technology and how you've tackled complex issues in the past. Practice makes perfect!
✨Tip Number 3
Don’t forget to showcase your French language skills! If you’re applying for a role that requires fluency, make sure to highlight this in conversations and during interviews. It could be the cherry on top that sets you apart from other candidates.
✨Tip Number 4
Apply through our website for the best chance of landing that job! We want to see your application and help you get noticed. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Palo Alto Engineer - French Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with Palo Alto Networks technology and any relevant certifications. We want to see how your skills match the job description, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience in troubleshooting and managing support cases, and don’t forget to sprinkle in your French language skills!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex network issues in the past. We love seeing candidates who can independently debug and provide fault isolation, so share those success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Flint UK Technology Services
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Palo Alto Networks technology, especially if you've got over four years of experience. Be ready to discuss specific products and how you've used them in past roles. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Speak Their Language
Since this role requires fluency in French, practice articulating technical concepts in both English and French. You might be asked to explain complex issues to non-technical audiences, so being able to switch languages smoothly will definitely impress your interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific cases where you performed fault isolation or root cause analysis. Being able to walk through your thought process will demonstrate your analytical skills and ability to handle pressure.
✨Be Ready for Scenario Questions
Expect questions that put you in real-world situations, like managing support cases or providing best practices to partners. Practise how you would approach these scenarios, as it shows your readiness to jump into the role and contribute from day one.
