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- Tasks: Provide troubleshooting support and configuration reviews for Palo Alto firewalls.
- Company: Leading technology services provider with a focus on client satisfaction.
- Benefits: Flexible remote work, competitive pay, and opportunities for professional growth.
- Why this job: Join a dynamic team and solve real-world problems for clients.
- Qualifications: Experience with Palo Alto firewalls and strong problem-solving skills.
- Other info: Occasional travel to customer sites for hands-on support.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology services provider is looking for a Palo Alto Engineer to work remotely on a contract basis. The role involves providing configuration reviews and troubleshooting assistance to clients, managing support cases to ensure customer issues are resolved efficiently. Occasional travel to customer sites is required.
Ideal candidates should have experience with Palo Alto firewalls and strong problem-solving skills in a client-facing environment.
Remote Palo Alto Engineer: Troubleshooting & Support in Cardiff employer: Flint Technology Services
Contact Detail:
Flint Technology Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Palo Alto Engineer: Troubleshooting & Support in Cardiff
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech industry, especially those who work with Palo Alto firewalls. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your troubleshooting skills! During interviews, be ready to share specific examples of how you've resolved client issues in the past. This will demonstrate your problem-solving prowess and make you stand out.
✨Tip Number 3
Don’t forget to tailor your approach! When applying through our website, make sure your application highlights your experience with Palo Alto firewalls and any relevant certifications. Customising your application can really make a difference.
✨Tip Number 4
Prepare for remote work! Since this role is remote, be ready to discuss how you manage your time and stay productive. Employers love candidates who can demonstrate their ability to work independently and efficiently.
We think you need these skills to ace Remote Palo Alto Engineer: Troubleshooting & Support in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Palo Alto firewalls and any relevant troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your client-facing experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've tackled similar challenges in the past, and let us know why you’re excited about working with us.
Show Off Your Problem-Solving Skills: In your application, highlight instances where you've successfully resolved customer issues. We love candidates who can think on their feet, so share those stories that demonstrate your strong problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Flint Technology Services
✨Know Your Palo Alto Inside Out
Make sure you brush up on your knowledge of Palo Alto firewalls. Be prepared to discuss specific configurations and troubleshooting scenarios you've encountered in the past. This will show that you not only have the technical skills but also practical experience.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've resolved complex issues for clients. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical thinking and client-facing experience.
✨Understand the Company’s Needs
Research the technology services provider and understand their client base and common challenges they face. Tailor your responses to demonstrate how your skills can directly address their needs, especially in terms of configuration reviews and support case management.
✨Prepare for Client Interaction Scenarios
Since the role involves client interaction, think about how you would handle difficult situations or unhappy clients. Prepare to discuss your approach to maintaining professionalism and ensuring customer satisfaction, even under pressure.
