Flint Housing Limited is seeking a proactive Customer Experience Manager to oversee housing management across our London estates and communities. The role focuses on service planning, performance reporting and resident engagement, working with internal teams and external providers to ensure high standards.
Reporting to the Director of Customer Experience, you will drive process improvements, monitor KPIs and resident feedback, and help grow a small, ambitious team while maintaining strong
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Resident Experience Manager — Hybrid Housing Growth employer: Flint Housing Limited
Flint Housing is an exceptional employer, offering a unique opportunity to join a small, dynamic team dedicated to making a positive social impact through the provision of high-quality affordable housing. With a strong focus on employee growth and collaboration, you will have the chance to shape services and influence how we work in a supportive environment that values inclusivity and flexibility. Located in London, this role not only provides competitive benefits but also allows you to be part of a purpose-driven organisation committed to long-term success and community engagement.
