Flint Housing Limited is seeking a proactive Customer Experience Manager to support growth and shape the delivery of housing services across our homes, estates and communities in London. You will coordinate with internal teams and external providers to ensure services are well planned, monitored and delivered.
Reporting to the Director of Customer Experience, you will turn resident insights into clear actions, lead resident engagement, and maintain performance reporting.
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Resident Experience & Housing Services Lead employer: Flint Housing Limited
Flint Housing is an exceptional employer, offering a unique opportunity to join a small, dynamic team dedicated to making a positive social impact through the provision of high-quality affordable housing. With a strong focus on employee growth and collaboration, you will have the chance to shape services and influence how we work in a supportive environment that values inclusivity and flexibility. Located in London, this role not only provides competitive benefits but also allows you to be part of a purpose-driven organisation committed to long-term success and community engagement.