Flint Housing is seeking a proactive Customer Experience Manager to support housing services across our homes, estates and communities. You will embed practical processes, systems and reporting to give visibility of performance, resident feedback and service quality.
Reporting to the Director of Customer Experience, you will coordinate with providers, block and estate managers and residents to turn insights into actions, support mobilisation of new schemes and ensure on-site presence for urgent
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Resident Experience & Service Delivery Lead in City of London employer: Flint Housing Limited
Flint Housing is an exceptional employer, offering a unique opportunity to join a small, dynamic team dedicated to making a positive social impact through the provision of high-quality affordable housing. With a strong focus on employee growth and collaboration, you will have the chance to shape services and influence how we work in a supportive environment that values inclusivity and flexibility. Located in London, this role not only provides competitive benefits but also allows you to be part of a purpose-driven organisation committed to long-term success and community engagement.
