Flint Bishop in Derby invites applications for a Quality Assurance Assistant. You will support the QA framework across Debt Services and FSR Litigation by conducting reviews of calls, files and correspondence, identifying trends and coaching opportunities, and contributing to QA reporting for the Operational Controls Manager.
This hands-on role is full-time, based at our Derby head office, and aims to uphold consistent, evidence-based quality standards and improve customer outcomes across the
#J-18808-LjbffrQuality Assurance Review Specialist β Calls & Files employer: Flint Bishop
Flint Bishop is an exceptional employer that fosters a supportive and dynamic work culture in Derby, UK. With a focus on employee growth, they offer comprehensive career development opportunities alongside a competitive salary and generous benefits, including 25 days of holiday and local shop discounts, making it an ideal place for those seeking meaningful and rewarding employment.