At a Glance
- Tasks: Lead and develop Private Client Services teams while driving growth and innovation.
- Company: Join Flint Bishop, a forward-thinking law firm transforming into a national legal business.
- Benefits: Enjoy competitive salary, bonuses, medical insurance, and generous holiday allowances.
- Other info: Great career development opportunities and a vibrant working environment in Derby.
- Why this job: Be part of a dynamic team shaping the future of legal services in the UK.
- Qualifications: Strong leadership experience and a passion for operational excellence are essential.
The predicted salary is between 75000 - 100000 £ per year.
At Flint Bishop, we are entering a significant new phase of growth and transformation as we evolve from a successful regional law firm into a nationally operating legal business with ambitious long‑term growth plans through to 2030 and beyond. As part of this transition, the firm is implementing a national divisional operating structure designed to create greater scale, stronger sector alignment, and improved client delivery across all service lines.
Key Responsibilities
- Lead and develop all Private Client Services teams, including Wills, Probate, Tax & Trusts, Residential Conveyancing, Family & Matrimonial, and Court of Protection.
- Set and deliver a commercially focused divisional strategy aligned with the firm’s wider national growth plans and strategic objectives.
- Work closely with the CEO, COO, Head of Commercial Services, and wider Management Board to ensure the firm operates as a single, cohesive national business rather than separate parallel divisions.
- Design and implement the optimal sub‑team and leadership structure for the Private Client Services division, including recommending and developing the leadership layer beneath the divisional head.
- Ensure clients receive clear, pragmatic, commercially focused legal advice and a consistent standard of service across all Private Client Services teams nationally.
- Promote strong collaboration and cross‑referral activity between Private Client Services, Commercial Services, and central operational functions.
- Take ownership of divisional financial performance, including profitability, budgeting, utilisation, pricing strategy, operational efficiency, and sustainable revenue growth.
- Lead, mentor, and develop high‑performing teams and future leaders, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
- Identify, assess, and implement operational and process improvements to support scalability, client experience, and divisional performance.
- Ensure robust governance, compliance, quality assurance, and risk management standards are maintained across all Private Client Services functions.
- Ensure the division remains aligned with developments in legal technology, AI, and operational innovation, identifying opportunities to improve both client service delivery and internal efficiency.
Management & Operational Leadership
- Take full accountability for divisional performance against agreed financial, operational, and strategic objectives.
- Lead monthly and quarterly business reviews, presenting financial performance, KPIs, strategic progress, and operational updates to the CEO and Management Board.
- Own the creation, management, and delivery of divisional budgets and P&L performance.
- Monitor and report on key performance indicators, implementing corrective actions and performance improvement plans where required.
- Embed a culture of ownership, commerciality, innovation, and continuous improvement across all Private Client Services teams.
- Support firmwide strategic planning and contribute actively to Management Board and senior leadership discussions.
- Ensure leadership consistency, succession planning, and talent development across the division.
Strategic Growth & Business Development
- Lead and deliver the Private Client Services growth strategy, with accountability for revenue generation, market positioning, client retention, and pipeline development.
- Build and maintain senior relationships with key clients, introducers, strategic partners, and referral networks.
- Identify and pursue opportunities for lateral hires, team acquisitions, mergers, and strategic growth initiatives within the Private Client Services division, working alongside the CEO on evaluation, due diligence, onboarding, and integration activity.
- Drive cross‑selling and collaboration opportunities across all divisions and practice areas to maximise client value and firmwide growth.
- Identify new market opportunities, sectors, and service offerings which support the firm’s national expansion strategy.
- Promote a culture of proactive, commercially accountable business development across all Private Client Services teams.
- Report regularly to the CEO and Management Board on divisional performance, pipeline activity, growth initiatives, strategic opportunities, and financial results.
Skills, Knowledge And Expertise
- Strong leadership and operational management experience.
- Excellent financial, strategic, and commercial awareness.
- Effective communication and stakeholder management skills.
- Ability to drive operational efficiency and organisational change.
- Strong people management and team development capabilities.
- Understanding of legal sector operations and compliance requirements.
- Knowledge of financial management and business performance reporting.
Benefits
- Competitive salary.
- Bonus potential.
- Free parking.
- Life insurance.
- Private medical insurance.
- Income protections.
- Great working environment at our Derby head offices.
- Career development opportunities.
- 27 days holiday plus bank holidays.
- Options to buy & sell 1 week’s holiday.
- 1 week’s holiday carry over.
- Extra day off for your birthday.
- Staff card discount scheme for local shops.
- Social days and evenings on the firm.
- Staff discounts on legal services.
Director of Private Client Services & Growth employer: Flint Bishop
Flint Bishop is an exceptional employer, offering a dynamic work environment in Derby as we transition into a nationally operating legal business. With a strong focus on employee growth, competitive benefits including a bonus potential and private medical insurance, and a culture that promotes collaboration and innovation, we empower our team to thrive while delivering outstanding client services. Join us to be part of a forward-thinking firm that values your contributions and supports your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Private Client Services & Growth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've led teams or driven growth in previous roles. This is your moment to shine!
✨Tip Number 3
Be prepared for interviews by researching Flint Bishop’s recent projects and growth strategies. Tailor your responses to show how your experience aligns with their goals, especially in private client services.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exciting journey at Flint Bishop.
We think you need these skills to ace Director of Private Client Services & Growth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Director of Private Client Services role. Highlight your leadership experience and how it relates to the firm's growth plans.
Showcase Your Strategic Vision:In your application, demonstrate your understanding of strategic growth and operational efficiency. Share examples of how you've successfully led teams or projects that align with the firm's objectives for national expansion.
Be Clear and Concise:Keep your writing clear and to the point. Use straightforward language to convey your ideas, ensuring that your passion for the role and the firm shines through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, we can ensure your application is reviewed promptly and you get the best chance to showcase your fit for the role!
How to prepare for a job interview at Flint Bishop
✨Know the Firm's Vision
Before your interview, dive deep into Flint Bishop's growth plans and their transition into a national legal business. Understanding their strategic objectives will help you align your answers with their vision and demonstrate that you're on the same page.
✨Showcase Your Leadership Style
As a Director of Private Client Services, your leadership approach is crucial. Be ready to discuss specific examples of how you've led teams, fostered collaboration, and driven performance improvements in previous roles. Highlight your ability to mentor future leaders and create a high-performance culture.
✨Prepare for Financial Discussions
Given the role's focus on financial performance, brush up on your financial management skills. Be prepared to discuss budgeting, P&L management, and how you've previously driven profitability and operational efficiency in your teams.
✨Emphasise Client-Centric Strategies
Flint Bishop values strong client relationships and service delivery. Prepare to share your strategies for client retention, market positioning, and how you've successfully implemented growth initiatives in the past. This will show that you understand the importance of client satisfaction in achieving business goals.
