At a Glance
- Tasks: Lead a team of specialists in recovering debts and managing client accounts.
- Company: Flint Bishop, a top legal services provider with a strong reputation.
- Benefits: Competitive salary, bonus potential, 25 days holiday, and career development opportunities.
- Other info: Enjoy social events, staff discounts, and a supportive work environment.
- Why this job: Make a real impact by leading a dynamic team and developing your skills.
- Qualifications: Experience in debt recovery and supervisory roles preferred.
The predicted salary is between 30000 - 40000 £ per year.
Flint Bishop are a leading legal services provider with an award winning and nationally recognised debt recovery business. We work for some of the UK leading brands and many recognised household names that provide services and goods to UK businesses nationwide.
The Team Leader is responsible for supervising a team of Recoveries Specialists who are responsible for taking on pre-litigated matters and making and receiving high volumes of calls on behalf of the firm’s clients to recover aged debt. The role focuses largely on day-to-day supervision of the team, conducting reviews on the Recoveries Specialists matters, overseeing call performance and making recommendations for training and continuous improvements. The Team Leader will also be responsible for dealing with their own matters for key client accounts and will also provide the department managers with updates on revenues recovered and performance against set KPIs. The roles are office-based Monday to Friday, 37.5 hours per week.
Key Responsibilities
- Supervise the day-to-day work and operations of the Recoveries Specialists in the Debt Recovery team, specifically focusing on the non-contested clients.
- Work closely with the Debt Recovery Managers and Head of Debts Services on departmental matters, ensuring a smooth process between pre & post-litigation matters.
- Run own senior-level caseload of debt recovery matters.
- Contribute to business development activities for the department, including working on client pitches and tenders and attending client meetings where necessary.
- Ensure financial targets are met within the department, both on a personal and team level.
- Ensure that all firm-wide and departmental SLAs and procedures are followed.
- Assist junior fee-earner with their own caseload; offering support and guidance where needed.
- Run regular file reviews of fee-earners, raise any issues arising and use this as an ongoing developmental tool.
- Produce management information as required by the Debt Recovery Managers.
- Liaise directly with clients where necessary and be their day-to-day contact.
- Continually upskill personal knowledge of the litigation process and Debt Recovery, become an expert in all matters and share this with the wider team.
Skills, Knowledge and Expertise
- Preferably have prior debt recovery experience in an energy or utilities setting.
- Previous supervisory experience in a contact centre environment or legal setting.
- Have excellent time management skills and the ability to work to tight deadlines with your caseloads.
Benefits
- Competitive salary.
- Bonus potential.
- Career development opportunities.
- 25 days holiday plus bank holidays.
- Options to buy & sell 1 week’s holiday.
- 1 week’s holiday carry over.
- Extra day off for your birthday.
- Social days and evenings on the firm.
- Staff discounts on legal services.
Team Leader in Sheffield employer: Flint Bishop Solicitors
Flint Bishop is an exceptional employer, offering a dynamic work environment in Sheffield where teamwork and professional growth are at the forefront. As a leader in legal services, we provide our employees with competitive salaries, bonus potential, and ample opportunities for career development, all while fostering a supportive culture that values social engagement and employee well-being. Join us to make a meaningful impact in debt recovery while enjoying a range of benefits including generous holiday allowances and staff discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Sheffield
✨Tap into Campus Networks
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We think you need these skills to ace Team Leader in Sheffield
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Flint Bishop Solicitors.
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Research and Reflect:Before hitting that 'apply' button on Flint Bishop Solicitors's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Flint Bishop Solicitors
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Flint Bishop Solicitors.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Flint Bishop Solicitors will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Flint Bishop Solicitors employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
