At a Glance
- Tasks: Conduct call and file reviews to enhance quality in Debt Services.
- Company: Flint Bishop Solicitors, a leading firm focused on quality assurance.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Collaborative atmosphere with potential for career advancement.
- Why this job: Make a real difference by improving customer outcomes through quality assurance.
- Qualifications: Attention to detail and strong analytical skills required.
The predicted salary is between 31500 - 38500 £ per year.
Flint Bishop Solicitors is seeking a Quality Assurance Assistant to support the QA framework across Debt Services and FSR Litigation.
The role focuses on hands-on call and file reviews, identifying trends and providing evidence-based feedback to drive quality improvement.
You will report to the Operational Controls Manager in Derby.
The role involves regular QA scoring, reporting, and collaboration across teams to ensure fair, compliant, and high-quality customer outcomes.
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Quality Assurance Specialist - Debt Services employer: Flint Bishop Solicitors
Flint Bishop Solicitors is an exceptional employer, offering a dynamic work environment where team leadership and mentorship are highly valued. With competitive salaries, 27 days of holiday, and ample career development opportunities, employees are encouraged to grow and thrive in their roles, making it an ideal place for those looking to make a meaningful impact in the field of insurance litigation.
