At a Glance
- Tasks: Lead and develop Private Client Services teams while driving growth and operational efficiency.
- Company: Flint Bishop, a forward-thinking legal firm with ambitious national growth plans.
- Benefits: Competitive salary, bonus potential, private medical insurance, and generous holiday allowance.
- Other info: Join a collaborative culture with excellent career development opportunities.
- Why this job: Shape the future of legal services and make a real impact in a dynamic environment.
- Qualifications: Strong leadership experience and a solid understanding of legal operations.
The predicted salary is between 80000 - 100000 £ per year.
At Flint Bishop, we are entering a significant new phase of growth and transformation as we evolve from a successful regional law firm into a nationally operating legal business with ambitious long‑term growth plans through to 2030 and beyond. As part of this transition, the firm is implementing a national divisional operating structure designed to create greater scale, stronger sector alignment, and improved client delivery across all service lines. The National Head of Private Client Services will play a central leadership role in shaping and delivering that vision. Reporting directly to the CEO and forming part of the firm’s senior leadership structure, this role is responsible not only for leading a high‑performing Private Client Services division, but also for helping build a unified, scalable, and commercially driven national firm. Success in the role over the next two to three years will include delivering significant divisional growth, strengthening national market presence, building a best‑in‑class leadership structure, improving operational scalability and profitability, and supporting the successful integration of new teams, lateral hires, and acquisitions into the wider Flint Bishop platform.
Key Responsibilities
- Lead and develop all Private Client Services teams, including Wills, Probate, Tax & Trusts, Residential Conveyancing, Family & Matrimonial, and Court of Protection.
- Set and deliver a commercially focused divisional strategy aligned with the firm’s wider national growth plans and strategic objectives.
- Work closely with the CEO, COO, Head of Commercial Services, and wider Management Board to ensure the firm operates as a single, cohesive national business rather than separate parallel divisions.
- Design and implement the optimal sub‑team and leadership structure for the Private Client Services division, including recommending and developing the leadership layer beneath the divisional head.
- Ensure clients receive clear, pragmatic, commercially focused legal advice and a consistent standard of service across all Private Client Services teams nationally.
- Promote strong collaboration and cross‑referral activity between Private Client Services, Commercial Services, and central operational functions.
- Take ownership of divisional financial performance, including profitability, budgeting, utilisation, pricing strategy, operational efficiency, and sustainable revenue growth.
- Lead, mentor, and develop high‑performing teams and future leaders, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
- Identify, assess, and implement operational and process improvements to support scalability, client experience, and divisional performance.
- Ensure robust governance, compliance, quality assurance, and risk management standards are maintained across all Private Client Services functions.
- Ensure the division remains aligned with developments in legal technology, AI, and operational innovation, identifying opportunities to improve both client service delivery and internal efficiency.
Management & Operational Leadership
- Take full accountability for divisional performance against agreed financial, operational, and strategic objectives.
- Lead monthly and quarterly business reviews, presenting financial performance, KPIs, strategic progress, and operational updates to the CEO and Management Board.
- Own the creation, management, and delivery of divisional budgets and P&L performance.
- Monitor and report on key performance indicators, implementing corrective actions and performance improvement plans where required.
- Embed a culture of ownership, commerciality, innovation, and continuous improvement across all Private Client Services teams.
- Support firmwide strategic planning and contribute actively to Management Board and senior leadership discussions.
- Ensure leadership consistency, succession planning, and talent development across the division.
Strategic Growth & Business Development
- Lead and deliver the Private Client Services growth strategy, with accountability for revenue generation, market positioning, client retention, and pipeline development.
- Build and maintain senior relationships with key clients, introducers, strategic partners, and referral networks.
- Identify and pursue opportunities for lateral hires, team acquisitions, mergers, and strategic growth initiatives within the Private Client Services division, working alongside the CEO on evaluation, due diligence, onboarding, and integration activity.
- Drive cross‑selling and collaboration opportunities across all divisions and practice areas to maximise client value and firmwide growth.
- Identify new market opportunities, sectors, and service offerings which support the firm’s national expansion strategy.
- Promote a culture of proactive, commercially accountable business development across all Private Client Services teams.
- Report regularly to the CEO and Management Board on divisional performance, pipeline activity, growth initiatives, strategic opportunities, and financial results.
Skills, Knowledge and Expertise
- Strong leadership and operational management experience.
- Excellent financial, strategic, and commercial awareness.
- Effective communication and stakeholder management skills.
- Ability to drive operational efficiency and organisational change.
- Strong people management and team development capabilities.
- Understanding of legal sector operations and compliance requirements.
- Knowledge of financial management and business performance reporting.
Benefits
- Competitive salary.
- Bonus potential.
- Free parking.
- Life insurance.
- Private medical insurance.
- Income protections.
- Great working environment at our Derby head offices.
- Career development opportunities.
- 27 days holiday plus bank holidays.
- Options to buy & sell 1 week’s holiday.
- 1 week’s holiday carry over.
- Extra day off for your birthday.
- Staff card discount scheme for local shops.
- Social days and evenings on the firm.
- Staff discounts on legal services.
National Head of Private Client Services employer: Flint Bishop Solicitors
Flint Bishop is an exceptional employer, offering a dynamic work environment in Derby that fosters growth and innovation as we transition into a nationally operating legal business. With a strong focus on employee development, competitive benefits including private medical insurance and generous holiday allowances, and a culture that promotes collaboration and accountability, we empower our team to thrive while delivering top-tier legal services. Join us in shaping the future of Private Client Services and enjoy the unique advantages of being part of a forward-thinking firm committed to your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land National Head of Private Client Services
✨Leverage Your Local Law Community
Get involved with local legal societies or student law associations; they often have great networking events and workshops. It’s a brilliant way to meet practising lawyers and potentially get referred for part-time roles at firms like Flint Bishop Solicitors.
✨Showcase Your Skills with Mock Trials
Participate in mock trial competitions or legal clinics while studying. This not only sharpens your skills but also gives you practical experiences to talk about in interviews—perfect for a part-time role in law!
✨Tap Into Internship Networks
Make use of university career services to find internships or part-time opportunities. Many law firms source talent directly from student pools, so getting your foot in the door can lead to a longer-term position at a place like Flint Bishop Solicitors!
✨Apply Directly on Our Website
Don’t forget to check out Flint Bishop Solicitors’s careers page for specific listings. Applying directly can often give you an edge—plus, we appreciate candidates who show interest in our firm specifically!
We think you need these skills to ace National Head of Private Client Services
Some tips for your application 🫡
Highlight Relevant Law Experience:When applying for this part-time role, make sure to focus on any legal internships, placements, or volunteer work you've done. Even if it’s just shadowing a lawyer, let us know how these experiences shaped your understanding of law and legal services. Every bit counts and shows your commitment to the field!
Use Clear Legal Terminology:Since you’re applying for a position in law services, it’s important to use appropriate legal terminology in your CV and cover letter. This will not only demonstrate your knowledge but also show us that you’re comfortable with the language of the profession. Avoid jargon overload, though; clarity is key!
Show Your Availability:As this is a part-time position, don’t forget to clearly state your availability in your application. Let us know what days and hours you’re free to work, and make it easy for us to see how you’d fit into our team. The more specific, the better!
Tailor Your Cover Letter Just For Us:Your cover letter is a chance to shine! Make it personal and tailored specifically to our role at Flint Bishop Solicitors. Talk about why you’re interested in legal services and how your experiences align with what we do. A sprinkle of passion goes a long way!
How to prepare for a job interview at Flint Bishop Solicitors
✨Show Off Your Legal Knowledge
Brush up on key legal concepts and current events in the legal realm that may affect your role. Be ready to discuss any relevant case studies or examples, as this demonstrates your engagement with the law beyond just theoretical knowledge.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions where you might be assessed on how you'd handle specific legal situations. Think about practical examples from your studies or previous experiences that highlight your problem-solving skills and ethical considerations.
✨Balance Your Expertise with Flexibility
As this is a part-time role, be prepared to discuss your time management skills and how you can juggle work with your studies or other commitments. Employers will want to see how you can contribute effectively while maintaining a flexible schedule.
✨Highlight Your Commitment to Continuous Learning
Conveying your dedication to ongoing education in the legal field gives a strong impression. Mention any additional courses, certifications, or workshops you've pursued that enhance your legal expertise, showing your motivation for growth in your career.
