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- Tasks: Lead IT projects and manage change processes to enhance business efficiency.
- Company: Dynamic law firm in Derby with a focus on innovation and collaboration.
- Benefits: Competitive salary, bonus potential, career development, and generous holiday allowance.
- Why this job: Make a real impact by driving technology initiatives in a supportive environment.
- Qualifications: Experience in IT project/change management and strong stakeholder engagement skills.
- Other info: Join a vibrant team with social events and discounts on legal services.
The predicted salary is between 36000 - 60000 £ per year.
The IT Projects & Change Manager will be responsible for leading the delivery of IT projects and managing the firm’s change management process, ensuring technology initiatives are successfully planned, executed, and embedded with minimal disruption to the business. This dual role combines hands‑on project management with ownership of the IT change framework, providing structure, governance, and communication to support the firm’s strategic technology roadmap.
Reporting to the Chief Information Officer, the IT Projects & Change Manager will work closely with the Exec Team and heads of department, IT teams, and other stakeholders to ensure the successful delivery of technology projects that enhance operational efficiency, innovation, and competitive advantage.
Working hours: Monday to Friday between the hours of 09:00 – 17:15.
Office Location: Derby head office with onsite support as required at other locations.
Key Responsibilities
- Project Management
- Lead the planning and delivery of IT projects, ensuring alignment with business priorities, budgets, and timelines.
- Define project scope, objectives, and deliverables in collaboration with stakeholders.
- Manage project risks, issues, dependencies, and resource allocation.
- Provide clear project documentation and reporting to senior stakeholders.
- Work closely with IT teams, vendors, and business users to ensure successful outcomes.
- Ensure user adoption and training plans are built into project delivery.
- Change Management
- Own and manage the firm’s IT Change Management framework, aligned with ITIL best practice.
- Chair and coordinate the Change Advisory Board (CAB), ensuring all changes are assessed, approved, and communicated.
- Conduct risk and impact assessments for proposed changes to minimise service disruption.
- Maintain and publish the forward schedule of change (FSC).
- Ensure compliance with ISO27001, GDPR, and professional regulatory obligations.
- Track and report on change volumes, success rates, and lessons learned.
- Continuous Improvement & Stakeholder Management
- Act as a key link between IT and the wider business, ensuring effective communication and collaboration.
- Drive adoption of new systems, processes, and technologies through structured change management.
- Identify opportunities to improve project and change delivery, embedding best practice across the IT team.
- Build and maintain strong relationships with lawyers, support teams, and senior stakeholders.
Skills, Knowledge and Expertise
- Key Competencies
- Significant experience in IT project management and/or IT change management, ideally within a law firm or professional services environment.
- Strong understanding of ITIL processes, particularly Change and Release Management.
- Demonstrable experience managing multiple IT projects from initiation to delivery.
- Excellent stakeholder engagement and communication skills, with the ability to influence at all levels.
- Strong organisational and planning skills, with attention to detail and a structured approach.
- Experience with ITSM and project management tools (e.g., ServiceNow, MS Project, Jira, or similar).
- Understanding of information security, compliance, and risk management in a legal or regulated environment.
- Desirable Qualifications
- ITIL Foundation (v3 or v4) – essential; Practitioner/Intermediate desirable.
- Project management certification (PRINCE2, PMP, AgilePM, or equivalent).
- Experience in a UK law firm or professional services organisation.
- Knowledge of legal‑specific systems (e.g., case management systems, practice management systems, document management systems).
Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered.
Benefits
- Competitive salary
- Bonus potential
- Great working environment at our Derby head offices
- Car parking provided by the firm
- Career Development opportunities
- 25 days holiday plus bank holidays
- Options to buy & sell 1 week’s holiday
- 1 week’s holiday carry over
- Extra day off for your birthday
- Staff card discount scheme for local shops
- Social days and evenings on the firm
- Staff discounts on legal services
IT Projects & Change Manager employer: Flint Bishop Solicitors
Contact Detail:
Flint Bishop Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Projects & Change Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in change management or project management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show us you know what’s going on in the IT world and how you can contribute to their change management framework. Tailor your examples to highlight your experience with ITIL processes and stakeholder engagement.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it helps us keep track of your application and gives you a better chance of standing out.
We think you need these skills to ace IT Projects & Change Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Projects & Change Manager role. Highlight your project management experience and any relevant change management skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past projects and how they relate to the responsibilities outlined in the job description.
Showcase Your Skills: Don’t forget to highlight your ITIL knowledge and any project management certifications you have. We’re looking for someone who understands the ins and outs of IT change management, so make sure to showcase that expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Flint Bishop Solicitors
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the IT projects you've managed in the past. Be ready to discuss specific examples, including challenges faced and how you overcame them. This will show your hands-on experience and ability to lead projects effectively.
✨Master Change Management Principles
Brush up on ITIL best practices, especially around Change Management. Be prepared to explain how you've implemented these principles in previous roles. Highlight any experience with Change Advisory Boards and how you’ve ensured minimal disruption during transitions.
✨Engage with Stakeholders
Demonstrate your communication skills by discussing how you've engaged with various stakeholders in past projects. Share examples of how you’ve influenced decisions and built relationships, as this role requires strong collaboration across departments.
✨Showcase Continuous Improvement Mindset
Be ready to talk about how you've identified opportunities for improvement in project delivery or change management processes. Discuss any tools or methodologies you've used to enhance efficiency and effectiveness, as this aligns with the firm's focus on operational excellence.
