Are you ready to make a positive impact on people s lives? At Flint Bishop, we re committed to helping individuals regain control of their finances. As a Legal Recoveries Specialist in our debt recovery department, you ll play a vital role in our mission by providing compassionate and effective support to our customers. Full time contracts are available at 36.25 hours Part time contracts are available at minimum 25 hours The role is based at our offices at Pride Park in Derby Hours of Work Mon-Fri 09.00 17.15 (flexibility may be needed depending on client workloads) What You ll Do: Customer Interaction: * You ll communicate with customers over the phone, understanding their unique situations and offering tailored solutions. Debt Resolution: * You ll work towards key performance indicators, setting up payment plans, and navigating litigation processes when necessary. Empathy and Support: * You ll approach each interaction with empathy, providing guidance and support to customers, of which some maybe vulnerable. We will work with you on developing your skills to handle all calls to achieve fair outcomes What You ll Need: * Strong communication and interpersonal skills * Empathy and understanding * Resilience and adaptability * A passion for helping others * Previous customer service experience (preferred) Disclosure will be required in the event that a position is offered. Fin...
Legal Recoveries Specialist in Derby employer: Flint Bishop Solicitors
Flint Bishop is an exceptional employer, offering a dynamic work environment where solicitors can thrive in their careers while managing complex debt recovery cases. With a strong emphasis on professional development and teamwork, employees benefit from mentorship opportunities and the chance to lead junior colleagues, all within a supportive culture that values excellence and collaboration. Located in England and Wales, the firm provides a rewarding career path for those looking to make a significant impact in the legal field.
