At a Glance
- Tasks: Lead quality assurance and operational controls in Debt Services and FSR Litigation.
- Company: Flint Bishop Solicitors, a reputable firm with a focus on governance and client satisfaction.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Join a dynamic team in Derby with a commitment to excellence.
- Why this job: Make a real difference in client outcomes while ensuring robust risk management.
- Qualifications: Experience in operational controls and a strong understanding of QA frameworks.
The predicted salary is between 45000 - 55000 £ per year.
Flint Bishop Solicitors is seeking an Operational Controls Manager to lead the first-line QA and controls across Debt Services and FSR Litigation.
The role ensures governance, client requirements, risk management and customer outcomes are embedded and evidenced.
It operates independently within the first-line control environment and reports to the Head of Debt Services.
The role is full-time and based in Derby, with responsibilities spanning QA framework ownership, attestation calendars,
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AI-Powered QA & Operational Controls Lead - Debt Services employer: Flint Bishop Solicitors
Flint Bishop Solicitors is an exceptional employer, offering a dynamic work environment where team leadership and mentorship are highly valued. With competitive salaries, 27 days of holiday, and ample career development opportunities, employees are encouraged to grow and thrive in their roles, making it an ideal place for those looking to make a meaningful impact in the field of insurance litigation.
