At a Glance
- Tasks: Lead a team of specialists in debt recovery, managing calls and client accounts.
- Company: Flint Bishop, a top legal services provider with a strong reputation.
- Benefits: Competitive salary, bonus potential, 25 days holiday, and career development opportunities.
- Other info: Enjoy social events and staff discounts on legal services.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in debt recovery and supervisory roles preferred.
The predicted salary is between 29700 - 36300 £ per year.
Flint Bishop are a leading legal services provider with an award winning and nationally recognised debt recovery business. We work for some of the UK leading brands and many recognised household names that provide services and goods to UK businesses nationwide.
The Team Leader is responsible for supervising a team of Recoveries Specialists who are responsible for taking on pre-litigated matters and making and receiving high volumes of calls on behalf of the firm's clients to recover aged debt. The role focuses largely on day-to-day supervision of the team, conducting reviews on the Recoveries Specialists matters, overseeing call performance and making recommendations for training and continuous improvements. The Team Leader will also be responsible for dealing with their own matters for key client accounts and will also provide the department managers with updates on revenues recovered and performance against set KPIs. The roles are office-based Monday to Friday, 37.5 hours per week.
Key Responsibilities
- Supervise the day-to-day work and operations of the Recoveries Specialists in the Debt Recovery team, specifically focusing on the non-contested clients.
- Work closely with the Debt Recovery Managers and Head of Debts Services on departmental matters, ensuring a smooth process between pre & post-litigation matters.
- Run own senior-level caseload of debt recovery matters.
- Contribute to business development activities for the department, including working on client pitches and tenders and attending client meetings where necessary.
- Ensure financial targets are met within the department, both on a personal and team level.
- Ensure that all firm-wide and departmental SLAs and procedures are followed.
- Assist junior fee-earner with their own caseload; offering support and guidance where needed.
- Run regular file reviews of fee-earners, raise any issues arising and use this as an ongoing developmental tool.
- Produce management information as required by the Debt Recovery Managers.
- Liaise directly with clients where necessary and be their day-to-day contact.
- Continually upskill personal knowledge of the litigation process and Debt Recovery, become an expert in all matters and share this with the wider team.
Skills, Knowledge and Expertise
- Preferably have prior debt recovery experience in an energy or utilities setting.
- Previous supervisory experience in a contact centre environment or legal setting.
- Have excellent time management skills and the ability to work to tight deadlines with your caseloads.
Disclosure will be required in the event that a position is offered. Financial checks will be required in the event that a position is offered.
Benefits
- Competitive salary
- Bonus potential
- Career development opportunities
- 25 days holiday plus bank holidays
- Options to buy & sell 1 week's holiday
- 1 week's holiday carry over
- Extra day off for your birthday
- Social days and evenings on the firm
- Staff discounts on legal services
Team Leader in Sheffield employer: Flint Bishop LLP
Flint Bishop is an exceptional employer, offering a dynamic work environment in Derby where you can thrive as the Head of Client Engagement in our Debt Recovery team. With a strong focus on employee growth, competitive salaries, and a supportive culture that values collaboration and innovation, we empower our staff to build meaningful client relationships while enjoying benefits like extra holiday for your birthday and discounts on local services. Join us to be part of a leading law firm that prioritises both professional development and a positive work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Sheffield
✨Get Involved in Law Societies
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✨Attend Career Fairs and Workshops
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We think you need these skills to ace Team Leader in Sheffield
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Flint Bishop LLP, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Flint Bishop LLP and the specific role of Team Leader. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Flint Bishop LLP’s culture!
How to prepare for a job interview at Flint Bishop LLP
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Flint Bishop LLP.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Flint Bishop LLP.
