Flint Bishop LLP, The Holmes, City of Derby, invites applications for a Quality Assurance Review Specialist - Calls & Files. This full-time, permanent role supports the QA framework across Debt Services and FSR Litigation by conducting reviews of calls, files and correspondence, identifying trends and coaching opportunities, and contributing to QA reporting for the Operational Controls Manager.
The successful candidate will help drive quality improvements, ensure adherence to procedures, and
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QA Review Specialist: Calls & Files employer: Flint Bishop LLP
At Flint Bishop, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment in Swansea. As a Recoveries Specialist, you'll not only receive a competitive salary and comprehensive benefits but also enjoy ample opportunities for professional growth and development, all while making a meaningful impact on people's lives. Our commitment to employee well-being is reflected in our flexible working hours, generous holiday allowance, and a culture that values teamwork and service excellence.
