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- Tasks: Manage daily operations and support recruitment for foreign flight crew in Tokyo.
- Company: AeroProfessional Ltd is a leading player in the aviation staffing industry.
- Benefits: Enjoy competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a vibrant team, make international connections, and impact the aviation sector positively.
- Qualifications: Experience in international staffing, strong communication skills in English and Japanese required.
- Other info: This is an entry-level contract position with potential for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
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2 weeks ago Be among the first 25 applicants
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Employer AeroProfessional Ltd Location Tokyo (JP) Salary Competitive Closing date 15 Jul 2025
We are seeking a highly organised and proactive Local Support Administrator to join our team in Tokyo.
This role is ideal for someone with a strong background in international staffing and office management, particularly within the aviation industry. You will be the key liaison between our Tokyo office, international headquarters in the UK, Japanese airline clients, and foreign flight crew members.
Candidates must already have the right to live and work in Japan.
Key Responsibilities
- Independently manage our Tokyo ground operations, ensuring smooth daily operations.
- Assist with the full recruitment and placement cycle of foreign flight crew members for our Japanese clients.
- Provide end-to-end support to the Regional Manager – Japan with management of expatriate crew members, including onboarding, contract management, and daily operational assistance.
- Coordinate recruitment activities, including scheduling, attending screenings and medical evaluations, and supporting candidates throughout the process.
- Act as a liaison between HQ (London), Japanese clients, and crew members to resolve issues and ensure alignment.
- Support Regional Manager – Japan with contract negotiations and manage crew member retirements and transitions.
- Conduct regular meetings with clients and crew to maintain strong relationships and address concerns.
- Provide translation and interpretation services as needed.
- Participate in the planning and execution of new projects and client contracts.
- Monitor and manage behavioural issues among crew members, ensuring professional standards are upheld.
Qualifications
- Proven experience working with foreign companies, preferably in aviation or international staffing.
- Strong administrative and coordination skills with the ability to manage multiple stakeholders.
- Excellent inter-personnel, communication and negotiation skills in both English and Japanese.
- Experience supporting expatriates and managing cross-cultural challenges.
- Ability to work independently and take initiative in a fast-paced environment.
- Proficiency in Microsoft Office and general office systems.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Contract
Job function
-
Job function
Information Technology
-
Industries
Airlines and Aviation
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Local Support Administrator employer: Flight Jobs
Contact Detail:
Flight Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Support Administrator
✨Tip Number 1
Familiarise yourself with the aviation industry, especially in Japan. Understanding the local market and its unique challenges will help you stand out as a candidate who is not only qualified but also genuinely interested in the role.
✨Tip Number 2
Network with professionals in the aviation sector, particularly those involved in staffing and office management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Brush up on your Japanese language skills if needed. Since the role requires excellent communication in both English and Japanese, demonstrating your proficiency can significantly enhance your appeal to the employer.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've successfully managed multiple stakeholders or resolved cross-cultural challenges. Being able to share specific examples will showcase your experience and problem-solving abilities.
We think you need these skills to ace Local Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in international staffing and office management, especially within the aviation industry. Use specific examples that demonstrate your organisational skills and ability to manage multiple stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and strong communication skills in both English and Japanese. Mention your familiarity with expatriate support and how you can contribute to the Tokyo office's operations.
Highlight Relevant Skills: Emphasise your administrative and coordination skills, as well as your proficiency in Microsoft Office. Include any experience you have with recruitment processes and managing cross-cultural challenges.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Local Support Administrator role.
How to prepare for a job interview at Flight Jobs
✨Showcase Your Organisational Skills
As a Local Support Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the fast-paced environment of the aviation industry.
✨Highlight Your Communication Abilities
Since this role involves liaising between various stakeholders, it's crucial to showcase your communication skills. Be ready to discuss how you've effectively communicated with diverse teams or clients in both English and Japanese, and provide specific examples of successful negotiations or conflict resolutions.
✨Demonstrate Cultural Awareness
Working in an international setting requires sensitivity to cultural differences. Share experiences where you've navigated cross-cultural challenges, particularly in staffing or office management, to show that you can support expatriates and maintain professional standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as managing crew member issues or coordinating recruitment activities, and prepare thoughtful responses that highlight your proactive approach.
