Duty Manager in London

Duty Manager in London

London Full-Time 22950 - 28050 £ / year (est.) No working from home possible
Flight Club

At a Glance

  • Tasks: Lead a vibrant team and create unforgettable experiences for our guests.
  • Company: Join the Flight Club family, known for its award-winning cocktails and Social Darts.
  • Benefits: Enjoy skills development, health support, bonuses, free meals, and team socials.
  • Other info: Diversity and inclusion are at our core; we celebrate individuality.
  • Why this job: Be part of a dynamic environment where your passion for people shines.
  • Qualifications: Strong leadership skills and a love for fast-paced, fun atmospheres.

The predicted salary is between 22950 - 28050 £ per year.

Flight Club is coming to Exeter... and we want YOU to lead the way! We’re landing soon on Queen Street, just steps from Exeter Central train station in the heart of the city, bringing our award-winning cocktails, Social Darts showdowns, and unbeatable vibes.

About Flight Club: Flight Club is on a mission to bring groups of people together for moments of unexpected, ridiculous joy. The brand combines its invention of the world’s first Social Darts experience with stunning cocktails and sharing dishes.

What You’ll Be Doing: Being a Duty Manager in Flight Club is all about creating unforgettable experiences for our guests while leading and inspiring a brilliant team. You’ll be driving the standards on shift, keeping the vibe right and the service seamless, all while making sure your team feels supported, motivated and engaged. If you’re passionate about people and thrive in a fast-paced environment we’d love to hear from you. You’ll be championing our values on every shift: Warmth, Togetherness, Passionate and Innovation. Our teams are a full-throttle, high-energy, total-commitment bunch, and we don’t hold back from giving our guests the best time possible.

Why join the Flight Club Family? The Flight Club Family is just that, a family. We work with each other and we support each other, we win together and we lose together. That means honesty, commitment and responsibility, from all of us. Named one of The Times Top 100 Places to Work, we’re proud to celebrate individuality, and support your growth every step of the way.

Here’s what you get when you join us:

  • Skills development & training - grow your skills and grow your future
  • Employee Assistance Programme - to support your wellbeing, whenever you need
  • Tips shared fairly - we are a team
  • Health cash plan support - available for you and your family
  • Quarterly Bonus Scheme – hard work recognised and rewarded
  • Free meals on shift - every shift comes with a side of tasty
  • Regular incentives - from surprise goodies to epic challenges
  • Regular rewards - surprise and delight for our shining stars
  • Refer-a-friend bonus – bring your bestie and earn up to £500
  • Team socials & competitions – work hard, play harder
  • Discounts across all our venues - perks that follow you everywhere
  • Service awards – loyalty deserves love (and gifts)

Here at Flight Club, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration, please apply.

Duty Manager in London employer: Flight Club

Flight Club in Oxford is an exceptional employer, offering a vibrant work culture where high-energy individuals can thrive. With a focus on team rewards and personal growth, employees are encouraged to develop their skills while contributing to unforgettable guest experiences. Join us for the chance to be part of a dynamic team that celebrates epic nights out and fosters a supportive environment.

Flight Club

Contact Details:

Flight Club Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Flight Club. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Flight Club

Don't be shy about reaching out to Flight Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager in London

Leadership Skills
Team Motivation
Customer Service
Communication Skills
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Flight Club and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Flight Club

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!