Duty Manager — Lead Unforgettable Guest Experiences in Exeter

Duty Manager — Lead Unforgettable Guest Experiences in Exeter

Full-Time 24300 - 29700 £ / year (est.) No working from home possible
Flight Club

At a Glance

  • Tasks: Lead a dynamic team to create unforgettable guest experiences and ensure seamless service.
  • Company: Join Flight Club, known for its award-winning cocktails and Social Darts.
  • Benefits: Enjoy a vibrant work environment with opportunities for personal and professional growth.
  • Other info: Perfect for those who thrive in fast-paced settings and love making people smile.
  • Why this job: Be part of a high-energy team that values warmth, togetherness, and innovation.
  • Qualifications: Experience in hospitality and strong leadership skills are a plus.

The predicted salary is between 24300 - 29700 £ per year.

Flight Club is opening a new venue on Queen Street, Exeter, delivering our award-winning cocktails and Social Darts experiences.

As Duty Manager, you’ll lead a brilliant team, drive standards on shift, keep the vibe right, and ensure seamless service while supporting and motivating your crew.

Join a fast-paced, high-energy environment where warmth, togetherness and innovation guide every shift, and where you’ll help deliver unforgettable moments for guests and growth for the team.

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Duty Manager — Lead Unforgettable Guest Experiences in Exeter employer: Flight Club

Flight Club in Oxford is an exceptional employer, offering a vibrant work culture where high-energy individuals can thrive. With a focus on team rewards and personal growth, employees are encouraged to develop their skills while contributing to unforgettable guest experiences. Join us for the chance to be part of a dynamic team that celebrates epic nights out and fosters a supportive environment.

Flight Club

Contact Details:

Flight Club Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager — Lead Unforgettable Guest Experiences in Exeter

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Flight Club. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Flight Club

Don't be shy about reaching out to Flight Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager — Lead Unforgettable Guest Experiences in Exeter

Team Leadership
Customer Service
Standard Operating Procedures
Motivational Skills
Communication Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Flight Club and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Flight Club

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!