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For Companies At a Glance
- Tasks: Manage event enquiries, drive sales, and build community relationships.
- Company: Join Flight Club, the fun-filled hub of Social Darts with venues worldwide.
- Benefits: Competitive pay, 33 days leave, staff discounts, and private healthcare.
- Why this job: Be a brand ambassador and make events unforgettable in a vibrant environment.
- Qualifications: Experience in hospitality and CRM systems; confident communicator.
- Other info: Enjoy regular socials, learning opportunities, and wellness support.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Hello, we\’re Flight Club, the award-winning birthplace of Social Darts and the home of unexpected, ridiculous, joy We\’ve taken the traditional game and reinvented it for the 21st century with multiplayer games that eliminate any need for counting by reimagining games into fast-paced, exciting social experiences with action replays for ultimate bragging rights.
With our successful venues across London, Birmingham, Manchester, Leeds, Bristol, and Scotland and venues further afield in the USA and Australia, we have ambitious growth plans ahead. We are thrilled to be bringing the joy of social darts to Newcastle in 2025
We are looking for a passionate Sales and Events Manager to join our team at Flight Club Shoreditch
The Job
The Sales and Events Manager will support the venue team by managing all inbound event enquiries, executing sales tactics and driving brand awareness as part of a broader Business Development strategy.
Success in this role means understanding the wider sales strategy whilst identifying and capitalising on growth opportunities across all revenue streams for their venue and building strong relationships within the local community.
Accountable for fulfilling all inbound event enquiries for their venue, the Sales and Events Manager will know our products in depth as a key brand ambassador, focussing on maximising revenue opportunities.
Key Responsibilities Will Include
- Managing all inbound events for their venue from enquiry through to execution, is the point of contact for all event buyers, ensuring communication is timely both with the customer and venue teams, with information inputted into our system correctly and in line with agreed SLA\’s.
- Maximising revenue opportunities through efficient diary optimisation and upselling across all revenue streams.
- Networking – work with the Business Development Manager to execute sales outreach campaigns and support exhibitions, pop ups, networking and guerrilla marketing on a regular basis.
- CRM management – working alongside the BDM, the Sales and Events Manager will ensure that all CRM data is up to date, including contact management, cleansing, and the use of CRM tools for both reporting and the deployment of key mailer campaigns.
- Third party management – as required by the BDM, the Sales and Events manager will be the key point of contact for all third party bookings, developing relationships with key third party bookers, organising \’FAM trips\’ to ensure our brands are front of mind for third parties and providing regular reporting.
- Stakeholder relationships – this role will regularly liaise with colleagues across Reservations, Events and Operations, ensuring the timely delivery of event contracts, event management and feedback from clients.
- Understanding of site performance. A key part of this role is venue knowledge and becoming an expert on all revenue streams and trading patterns to understand the opportunities and challenges that they face as a venue and within their neighbourhood.
- City and competitor knowledge – we know every city and venue is unique, this role should be at the heart of its community, and the face of the brand sharing key insights with the BDM and marketing team to help identify new awareness opportunities.
To Be Successful In This Role, You\’ll
- Be a passionate brand ambassador and a confident communicator
- Be eager to learn, self-starter, confident working alone as necessary once given the tools to succeed
- Have some experience in a very similar hospitality role
- Have systems experience with CRM, DesignMyNight, Canva and PowerBi beneficial
What You\’ll Get
- Competitive pay
- 33 days annual leave, including bank holidays
- Staff discount in all venues
- Private healthcare
- Regular team socials
- Monthly learning and development classes, quarterly teambuilding events
- Summer and Christmas socials
- Free access to therapy, nutritionists and physiotherapists
- Weekly lunch in venue
Sales and Events Manager employer: Flight Club Darts
Contact Detail:
Flight Club Darts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Events Manager
✨Tip Number 1
Get to know the company inside out! Research Flight Club's values, mission, and their unique take on social darts. This way, when you chat with them, you can show off your passion and understanding of what makes them tick.
✨Tip Number 2
Network like a pro! Attend events or meet-ups related to the hospitality industry. You never know who might be connected to Flight Club or have insights that could help you stand out in your application.
✨Tip Number 3
Practice your pitch! Be ready to talk about how your experience aligns with the Sales and Events Manager role. Highlight your skills in managing events and building relationships, as these are key to nailing the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Flight Club family.
We think you need these skills to ace Sales and Events Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a part of the Flight Club team and bringing joy to our customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in hospitality and sales. We love seeing how your skills align with what we’re looking for in a Sales and Events Manager!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Flight Club Darts
✨Know Your Stuff
Before the interview, dive deep into Flight Club's offerings and values. Understand their unique approach to social darts and be ready to discuss how you can contribute to their brand as a passionate ambassador.
✨Showcase Your Sales Skills
Prepare examples of your past successes in sales and event management. Be ready to discuss specific strategies you've used to maximise revenue and build relationships, as this role is all about driving growth and community engagement.
✨Be a Team Player
Highlight your experience working collaboratively with different teams. Discuss how you’ve effectively communicated with various stakeholders in previous roles, as this will be crucial for liaising with colleagues across Reservations, Events, and Operations.
✨Stay Informed About the Competition
Research the local market and competitors in the hospitality sector. Being knowledgeable about what sets Flight Club apart will show your commitment to understanding the business landscape and your potential to identify new opportunities.
