Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the venue operations and support team development while ensuring excellent customer service.
- Company: Join Flight Club, the innovative home of Social Darts with venues across the UK and beyond.
- Benefits: Enjoy a competitive salary, free lunches, staff discounts, and fantastic career growth opportunities.
- Why this job: Be part of a passionate team that values innovation, togetherness, and creating unforgettable experiences.
- Qualifications: Experience in management is key, but a positive attitude and cultural fit are what we value most.
- Other info: We celebrate diversity and welcome applicants from all backgrounds to join our inclusive team.
Hello, we’re Flight Club, the award-winning birthplace of Social Darts and the home of unexpected, ridiculous joy! We’ve taken the traditional game and reinvented it for the 21st century with multiplayer games that eliminate any need for counting by reimagining games into fast-paced, exciting social experiences with action replays for ultimate bragging rights.
With our successful venues across London, Birmingham, Manchester, Leeds, Bristol, and Scotland and venues further afield in the USA and Australia, we have ambitious growth plans ahead. We’re always striving for excellence, and to bring more memorable moments to our guests.
We are currently looking for a driven and passionate Duty Manager to join us for the ride.
The Job
- Supporting the General Manager and AGM in leading the venue both operationally and from a people perspective.
- Look after our People:
- Identify recruitment needs, advertise, interview, recruit and induct new team members.
- Assist the GM on ensuring business and personal objectives are implemented and reviewed on a regular basis within the team.
- Evaluate employees' performance and report to GM.
- Keep day-to-day activities organized and efficient.
- Deal with employees' schedule changes, absences, replacements, to ensure smooth operation of the business.
- Improve the administration and efficiency of the venue ensuring consistently high standards of communication within the company and externally.
- Contribute to the profitability of the venue by supporting the GM.
- Ensure that the highest possible levels of customer service are delivered by the team at all times.
- Ensure any complaints are dealt with in a prompt and professional manner.
- Ensure the team serves all products to company and brand specification.
Experience as a Manager is important, but attitude and finding the right fit comes first for us. To join the Flight Club Family, you’ll need to embody and embrace the values that make us: innovation, passion, togetherness and warmth. We’re passionate about what we do, working together to provide an unforgettable experience for our guests. But, we don’t rest on our laurels; we’re fearless and innovative, always looking for ways to push the boundaries in our roles.
What you get
- A competitive salary plus tronc.
- Free lunches when you’re working.
- Great staff discount.
- Excellent career development opportunities.
- Great social events.
Here at Flight Club, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you’re passionate about contributing to a culture of inclusion and collaboration, please apply.
Fancy joining our family? Apply Now.
Duty Manager - Edinburgh employer: Flight Club Darts
Contact Detail:
Flight Club Darts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Edinburgh
✨Tip Number 1
Familiarise yourself with Flight Club's unique approach to social darts. Understanding their innovative games and customer experience will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss how you can embody the values of innovation, passion, togetherness, and warmth that Flight Club cherishes.
✨Tip Number 3
Network with current or former employees of Flight Club if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios related to customer service and team management. Being able to articulate your problem-solving skills will show that you're ready to tackle the challenges of a Duty Manager.
We think you need these skills to ace Duty Manager - Edinburgh
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Flight Club's values and culture. Highlight how your personal values align with their focus on innovation, passion, togetherness, and warmth in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in management and customer service. Emphasise any previous roles where you led a team or improved customer experiences, as these are key aspects of the Duty Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've embodied the values of innovation and teamwork in your past experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Flight Club Darts
✨Show Your Passion for Customer Experience
Flight Club values a spectacular customer experience, so be prepared to discuss how you would ensure high levels of service. Share examples from your past roles where you went above and beyond to delight customers.
✨Demonstrate Your Leadership Skills
As a Duty Manager, you'll be leading a team. Highlight your experience in managing people, resolving conflicts, and motivating staff. Be ready to provide specific instances where your leadership made a positive impact.
✨Emphasise Your Adaptability
The role requires someone who can handle day-to-day changes efficiently. Discuss how you've successfully managed unexpected challenges in previous jobs and how you maintain organisation under pressure.
✨Align with Their Values
Flight Club is all about innovation, passion, togetherness, and warmth. Make sure to express how your personal values align with theirs. Share stories that reflect these qualities and show that you're a great cultural fit.
