At a Glance
- Tasks: Drive business improvement through tech solutions and collaborate on exciting projects.
- Company: Join a diverse and inclusive team at Flight Centre Travel Group.
- Benefits: Gain valuable experience, work in a supportive environment, and enjoy career growth.
- Other info: Embrace a culture of respect and equality, with opportunities for all.
- Why this job: Make a real impact while shaping the future of online and offline business solutions.
- Qualifications: 12 months' experience in FCTG and strong problem-solving skills required.
The predicted salary is between 51750 - 63250 £ per year.
ABOUT THE OPPORTUNITY
Join the Corporate Technology team as a Business Systems Analyst and play a key role in driving business improvement through technology solutions.
You'll work across the design, build, testing, and support lifecycle, helping to deliver enhancements that improve productivity, customer satisfaction, adoption, and business outcomes.
This role offers the opportunity to collaborate closely with Product Owners, stakeholders, and fellow analysts while shaping the future of both online and offline business solutions.
If you're passionate about problem-solving, systems, and continuous improvement, this is an exciting opportunity to make a real impact.
KEY RESPONSIBILITIES
- Manage requests for business improvements through the design, build, and testing process.
- Scope projects, identify stakeholders, assess resource requirements, and determine timelines.
- Design testing parameters and execute testing for products, enhancements, and releases.
- Maintain and update testing documentation throughout product development and release cycles.
- Support testing of online and offline product releases before deployment.
- Collaborate with Product Owners to deliver agreed objectives and key results (OKRs).
- Provide regular project updates and visibility through Azure Dev Ops tracking.
- Deliver post-implementation hypercare support, including incident management and bug reporting.
- Assist in creating and maintaining online testing environments.
- Provide third-level functional support for online and offline system solutions.
- Ensure demonstration environments accurately reflect supported products and features.
- Create and maintain product, feature, and technical documentation in Notion.
- Proactively identify opportunities to improve business efficiencies and productivity.
- Work closely with stakeholders to ensure successful delivery and adoption of new capabilities.
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
EXPERIENCE & QUALIFICATIONS
- Minimum 12 months' experience within FCTG (Essential).
- Thorough understanding of Amadeus and strong knowledge of booking and payment processes (Essential).
- Online booking tools experience (Desirable).
- Product management experience (Desirable).
- Strong problem-solving and analytical skills.
- Ability to influence and engage stakeholders at multiple levels.
- Experience working across multiple projects and priorities in a fast-paced environment
Our number one philosophy is Our people.
Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.
We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
Please advise us about accommodation needs at any point by contacting our Recruitment Team at
Recruitment UK@flightcentre. co. uk .
Secondment - 12 months System Design employer: Flight Centre
Flight Centre Travel Group is an exceptional employer, offering a vibrant and inclusive work culture that prioritises the well-being and growth of its employees. With a strong focus on professional development, generous benefits including travel discounts, and a collaborative environment, this global engineering leadership role provides the opportunity to shape the future of Order Management Automation while working alongside passionate travel enthusiasts. Join us in a dynamic setting where innovation meets stability, and every 'Flightie' is valued and supported.
StudySmarter Expert Advice🤫
We think this is how you could land Secondment - 12 months System Design
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
✨Leverage Online Freelancing Platforms
Since you’re searching for a temporary gig, check out freelancing platforms like Upwork or Freelancer where businesses often post short-term BI projects. This can be a great way to build your portfolio and gain experience while also showcasing your skills to potential future employers.
✨Show Off Your BI Projects
Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like Flight Centre, showing exactly what you can bring to the table.
✨Tap Into University or College Networks
If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace Secondment - 12 months System Design
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Flight Centre.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Flight Centre. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Flight Centre
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
