At a Glance
- Tasks: Design and deliver engaging training programmes for corporate travel operations across Europe.
- Company: Join Flight Centre Travel Group, a global leader in the travel industry with a vibrant culture.
- Benefits: Enjoy flexible working, discounted travel, career progression, and wellness initiatives.
- Other info: Be part of a fun, inclusive team with excellent growth opportunities.
- Why this job: Shape the future of corporate travel while helping others succeed in their roles.
- Qualifications: Experience in corporate travel and strong training delivery skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
About Flight Centre Travel Group
Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women.
About the Role
We're looking for a passionate Training & Enablement Specialist to help shape the future of corporate travel operations across Europe. Working within the CT and FCM Training & Enablement team, you'll design and deliver engaging training programmes that support new system deployments, onboard new starters, and drive operational excellence across multiple European markets. You'll collaborate with Operations, Technology, Deployment, and Change teams to turn complex processes and system changes into practical, accessible learning.
Key responsibilities:
- Design and deliver training for new system and product deployments across Europe.
- Build and continuously improve onboarding programmes for new starters.
- Create role-specific learning pathways covering GDS, OBTs, booking workflows, and operational processes.
- Develop training materials, guides, and learning resources.
- Support go-live readiness for operational teams during system implementations.
- Measure training effectiveness and drive continuous improvement through feedback and performance data.
- Partner with key stakeholders across Operations, Technology, Support, and Leadership teams.
About You
You're an experienced corporate travel professional who enjoys developing people and simplifying complex systems and processes. You bring credibility from an operational travel background and are comfortable delivering training to a variety of audiences across multiple markets.
We're looking for someone with:
- Experience working within FCM, Corporate Traveller, or a corporate travel environment.
- Strong knowledge of corporate travel operations and workflows.
- Experience delivering training, coaching, onboarding, or facilitation programmes.
- Familiarity with GDS platforms (Amadeus, Sabre, Galileo) and OBTs such as Concur, Cytric, FCMB, or Melon.
- Excellent communication and stakeholder management skills.
- The ability to develop engaging training content and documentation.
- A proactive, adaptable approach in a fast-paced and evolving environment.
- Experience supporting system implementations or technology deployments is highly desirable.
- Additional European language skills (French, German, or Spanish) are advantageous.
If you're passionate about learning, technology, and helping travel professionals succeed, we'd love to hear from you.
Our award-winning work perks:
- Flexible/hybrid working model - a mix of remote and office work.
- Discounted travel for family and friends - booked by our in-house travel team.
- Career progression - empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
- Fun culture with industry-renowned social events.
- Active Hour – an hour set aside each week to spend on your well-being.
- Bronze-level health cash plan - claim cash back against a range of medical services.
- Plus so much more (company-matched charitable giving, excellent pension scheme, etc.)
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
Training & Enablement Specialist, Corporate Brands - Europe in London employer: Flight Centre
Flight Centre Travel Group is an exceptional employer, offering a vibrant and inclusive work culture that prioritises the well-being and growth of its employees. With a strong focus on professional development, generous benefits including travel discounts, and a collaborative environment, this global engineering leadership role provides the opportunity to shape the future of Order Management Automation while working alongside passionate travel enthusiasts. Join us in a dynamic setting where innovation meets stability, and every 'Flightie' is valued and supported.
StudySmarter Expert Advice🤫
We think this is how you could land Training & Enablement Specialist, Corporate Brands - Europe in London
✨Dive into Digital Learning Communities
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We think you need these skills to ace Training & Enablement Specialist, Corporate Brands - Europe in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Flight Centre, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Flight Centre and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Flight Centre
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Flight Centre might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Flight Centre.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
