At a Glance
- Tasks: Drive sales performance and optimise technology for our sales teams.
- Company: Join Corporate Traveller, a leading brand in the Flight Centre Travel Group.
- Benefits: Enjoy exclusive travel discounts, career development, and vibrant social events.
- Other info: Collaborative culture with a focus on well-being and professional growth.
- Why this job: Be a key player in transforming business travel with data-driven insights.
- Qualifications: Experience in sales operations and strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
About Corporate Traveller
At Corporate Traveller, we’re on a mission to take business travel to the next level. We are part of the corporate division of the Flight Centre Travel Group (FCTG) and one of FCTG's most successful brands globally. Our mission is to make the end-to-end travel experience faster, simpler, and easier for our customers while demonstrating ongoing value to decision-makers, travellers, and bookers.
We provide our customers with a perfect blend of personal, local service combined with our expert technology suite and the great choice and value that comes with being part of the FCTG family. We lead with passion, ambition, and a hunger to do better, committed to helping our customers and each other grow and achieve our goals.
About the role
We’re looking for a commercially minded Sales Operations Lead to play a pivotal role in driving the performance, scalability, and effectiveness of our sales engine. Sitting within the Enablement & Tech Solutions team, you’ll take ownership of our sales technology stack and forecasting & pipeline processes, ensuring our teams have the tools, insights, and structure they need to succeed.
You’ll be the go-to expert across platforms such as Gong, Gong Engage, Cognism, and LinkedIn Sales Navigator, optimising their use across Sales and Customer Success. You’ll lead on forecasting cadence, pipeline visibility, and reporting, giving senior leaders the confidence to make data-led decisions.
Working closely with sales leaders, managers, and cross-functional teams, you’ll uncover insights, remove friction from existing processes, and build the operational infrastructure needed to support sustainable growth.
Key responsibilities
- Own and optimise the sales technology stack, driving adoption and best practice.
- Manage vendor relationships and identify opportunities for integration and efficiency.
- Build and maintain accurate forecasting and pipeline reporting processes.
- Develop dashboards and identify pipeline risks or growth opportunities.
- Use data insights to improve conversion rates, revenue growth, and customer retention.
- Collaborate across Sales, Customer Success, and Enablement teams to drive alignment.
About you
You’re a data-driven problem solver who thrives at the intersection of sales, technology, and analytics. You’re comfortable working with multiple data sources and turning complex insights into clear, actionable recommendations. You’re proactive, detail-oriented, and confident working in a fast-paced environment where priorities can evolve quickly. Most importantly, you’re passionate about improving how sales teams operate and perform.
We’re looking for someone who:
- Has experience in sales operations, revenue operations, or a commercial function.
- Is highly analytical, with strong reporting and data interpretation skills.
- Has hands-on experience with sales tech platforms (e.g. Gong, Cognism, LinkedIn Sales Navigator).
- Communicates effectively with stakeholders at all levels, from frontline teams to senior leadership.
- Takes initiative and is comfortable working with ambiguity.
- Maintains a high level of accuracy and attention to detail in reporting and forecasting.
- Thrives in a collaborative, cross-functional environment.
What's in it for you
- Exclusive Travel Discounts: Access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: Clear career pathways and resources to achieve your professional goals, including training and support.
- Vibrant Culture & Social Perks: Experience our fun, industry-renowned culture with exciting social events.
- Active Hour: An hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Reimbursement for various medical services, including dental, optical, and chiropractic care.
- Health & Wellbeing Challenges: Monthly challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access to expert financial services to help manage your finances.
- And Much More: Additional benefits including company-matched charitable donations, an excellent pension scheme, share options, and more.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity, and opportunity for all our employees. We value an inclusive and supportive workplace that reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
Sales Operations Lead in London employer: Flight Centre
At Corporate Traveller, we pride ourselves on being an exceptional employer that champions personal and professional growth within a vibrant and inclusive culture. Our employees enjoy exclusive travel discounts, comprehensive health benefits, and a commitment to well-being through initiatives like Active Hour and health challenges. With clear career pathways and a supportive environment, we empower our team to thrive and achieve their goals while making a meaningful impact in the business travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Lead in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Sales Operations Lead role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with sales tech platforms like Gong and Cognism. When you get the chance to chat with hiring managers, use these examples to demonstrate how you can drive performance and efficiency.
✨Tip Number 3
Be proactive in interviews! Don’t just answer questions; ask insightful ones too. Show your interest in how Corporate Traveller uses data to improve sales processes. This will not only impress them but also show that you’re genuinely invested in their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Corporate Traveller. Let’s take your career to the next level together!
We think you need these skills to ace Sales Operations Lead in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about taking business travel to the next level with us.
Tailor Your Experience:Make sure to highlight your relevant experience in sales operations and tech platforms like Gong or LinkedIn Sales Navigator. We love seeing how your background aligns with our mission, so don’t hold back on those details!
Be Data-Driven:Since this role is all about analytics and insights, sprinkle in some examples of how you've used data to drive decisions in your previous roles. Show us you can turn complex info into clear recommendations – that's what we’re after!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to be part of our team at Corporate Traveller!
How to prepare for a job interview at Flight Centre
✨Know Your Tech Stack
Familiarise yourself with the sales technology platforms mentioned in the job description, like Gong and LinkedIn Sales Navigator. Be ready to discuss how you've used these tools in the past to drive sales performance and improve processes.
✨Data-Driven Insights
Prepare to showcase your analytical skills by bringing examples of how you've turned complex data into actionable insights. Think about specific instances where your data interpretation led to improved conversion rates or revenue growth.
✨Collaboration is Key
Highlight your experience working cross-functionally with sales and customer success teams. Be prepared to discuss how you’ve fostered collaboration and alignment to achieve common goals, as this role requires strong teamwork.
✨Embrace Ambiguity
Demonstrate your ability to thrive in fast-paced environments where priorities shift. Share examples of how you've taken initiative in uncertain situations, showcasing your proactive approach to problem-solving.
