At a Glance
- Tasks: Bring exciting travel products to life and manage exclusive packages.
- Company: Join Flight Centre, a global leader in the travel industry with a fun culture.
- Benefits: Flexible working, discounted travel, career progression, and wellness initiatives.
- Other info: Enjoy a vibrant workplace with social events and a commitment to inclusivity.
- Why this job: Be part of a passionate team that loves travel and makes a real impact.
- Qualifications: 3 years in a product or supply role within travel, strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
About Flight Centre Travel Group
Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see.
About the role
As our Product Coordinator, you’ll play a key role in bringing exciting travel products and campaigns to life. Reporting to the Head of Product, you’ll work in a fast-paced, collaborative environment to load, manage, and promote exclusive travel packages across our website and agent network. In this role, you will:
- Load and maintain travel packages, promotions, and website content
- Ensure product pricing, availability, and booking flows are accurate across web and mobile platforms
- Support the planning and execution of promotional campaigns and product launches
- Monitor product performance and provide regular reporting and insights
- Maintain agent booking guides, communications, and support materials
- Assist agents with product-related queries and escalations
- Build strong relationships with suppliers and internal stakeholders
- Monitor competitor activity and industry trends to support product development
About you
You’re an organised, proactive, and detail-oriented professional with a passion for the travel industry. You thrive in a fast-moving environment, enjoy problem-solving, and are confident managing multiple priorities while delivering a high standard of work. You’ll bring:
- At least 3 years’ experience in a Product, Supply, or similar role within the travel industry
- Strong knowledge of travel products and product support processes
- Excellent organisational and time management skills
- Exceptional attention to detail and accuracy
- Strong written and verbal communication skills
- A customer-focused mindset and the ability to build strong relationships with agents, suppliers, and internal teams
- Confidence working with computer systems and learning new platforms quickly (GDS experience preferred)
- A positive attitude and the ability to perform well under pressure and tight deadlines
Our award-winning work perks
- Flexible/hybrid working model - a mix of remote and office work.
- Discounted travel for family and friends - booked by our in-house travel team.
- Career progression - access to training and support needed to achieve your goals.
- Fun culture with industry-renowned social events.
- Active Hour – an hour set aside each week to spend on your well-being.
- Bronze-level health cash plan - claim cash back against a range of medical services.
- Plus so much more (company-matched charitable giving, excellent pension scheme, etc.)
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
Product Co-Ordinator Commercial Partnerships Team – Leisure (London Based) employer: Flight Centre
Flight Centre Travel Group is an exceptional employer, renowned for its vibrant work culture and commitment to employee well-being. With a flexible hybrid working model, discounted travel opportunities, and a strong focus on career progression across its global network, employees are empowered to thrive both personally and professionally. The company fosters a fun and inclusive environment, celebrating achievements through social events and prioritising the health and happiness of its 'Flighties'.
StudySmarter Expert Advice🤫
We think this is how you could land Product Co-Ordinator Commercial Partnerships Team – Leisure (London Based)
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Flight Centre who are looking for fresh talent for roles like Product Co-Ordinator Commercial Partnerships Team – Leisure (London Based).
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Flight Centre and give you a leg up for your Product Co-Ordinator Commercial Partnerships Team – Leisure (London Based) application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Product Co-Ordinator Commercial Partnerships Team – Leisure (London Based) openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Product Co-Ordinator Commercial Partnerships Team – Leisure (London Based)
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Product Co-Ordinator Commercial Partnerships Team – Leisure (London Based) role at Flight Centre.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Product Co-Ordinator Commercial Partnerships Team – Leisure (London Based) position at Flight Centre.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Flight Centre.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Flight Centre's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Product Co-Ordinator Commercial Partnerships Team – Leisure (London Based).
How to prepare for a job interview at Flight Centre
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Flight Centre.
