At a Glance
- Tasks: Lead and elevate project delivery across EMEA, shaping governance and driving efficiency.
- Company: Join Flight Centre Travel Group, a global leader in travel with a vibrant culture.
- Benefits: Enjoy exclusive travel discounts, career development, and a comprehensive health cash plan.
- Other info: Embrace a supportive workplace that values diversity and personal well-being.
- Why this job: Make a tangible impact on global projects while collaborating with passionate travel lovers.
- Qualifications: 10+ years in programme delivery and strong leadership skills required.
The predicted salary is between 60000 - 75000 £ per year.
About Flight Centre Travel Group
Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.
About the role
We’re looking for an exceptional Head of PMO, EMEA to lead and elevate our project delivery capability across the region. This is a high-impact leadership role where you’ll shape how our portfolio is governed, prioritised, and delivered - driving consistency, efficiency, and strategic alignment across multiple countries. As we continue to evolve and scale, you’ll play a critical role in standardising technologies, processes, and ways of working, enabling our global brands to deliver products and services our customers love. You’ll own the EMEA project portfolio, oversee regional and global programme delivery, and lead a high-performing PMO team.
In this role, you will:
- Lead and evolve the EMEA PMO function, embedding best-in-class governance, frameworks, and delivery standards
- Own the regional project portfolio, aligning priorities with corporate strategy and driving annual planning processes
- Oversee end-to-end project delivery, ensuring programmes are delivered on time, within scope and budget
- Drive resourcing, capacity planning, and prioritisation using tools including Smartsheet PPM
- Partner with senior stakeholders across product, technology, and business teams to manage risk and maximise value
- Build, coach and inspire a collaborative, high-performing PMO and delivery team
- Act as a key member of the EMEA CTO leadership team, influencing strategy and execution across the region
This role offers the opportunity to operate on a truly global stage, working across time zones and collaborating with senior leaders to deliver meaningful transformation and growth.
About you
You’re a strategic and hands-on PMO leader with a proven track record of delivering complex change in global, matrixed organisations. You thrive in high-growth environments and bring a balance of structure, innovation, and people leadership.
You will bring:
- Extensive leadership experience (10+ years) in programme delivery, transformation, or portfolio management, with at least 5 years leading PMO functions
- A strong background in managing complex, multi-country portfolios aligned to strategic business goals
- Demonstrated experience building and leading high-performing teams, with a coaching mindset and a passion for developing others
- Deep knowledge of project and portfolio management methodologies, tools, and best practices
- Outstanding stakeholder management skills, including executive-level engagement, negotiation, and influencing
- A highly analytical, solutions-focused mindset, with a drive for continuous improvement
- Experience working in global, matrixed environments, with the ability to collaborate effectively across regions and time zones
You’re also:
- A confident communicator who can simplify complexity and build strong relationships
- Results-driven, resilient, and comfortable operating under pressure
- Passionate about collaboration, innovation, and making a tangible impact every day
Relevant certifications such as PRINCE2, PMP, SAFe or equivalent are highly desirable.
What's in it for you
- Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
Head of PMO, EMEA in London employer: Flight Centre
At Flight Centre Travel Group, we pride ourselves on being a vibrant and inclusive employer that champions the well-being and growth of our employees. With a strong focus on career development, exclusive travel discounts, and a lively work culture filled with social events, we ensure that our team members thrive both personally and professionally. Join us in a dynamic environment where your contributions will make a tangible impact across the EMEA region and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Head of PMO, EMEA in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of PMO, EMEA at Flight Centre!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Flight Centre or be willing to refer you for that Head of PMO, EMEA position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Flight Centre who’s on the lookout for their next Head of PMO, EMEA star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of PMO, EMEA role at Flight Centre!
We think you need these skills to ace Head of PMO, EMEA in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Flight Centre. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Flight Centre
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Flight Centre. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
