At a Glance
- Tasks: Design innovative travel solutions for multinational clients and optimise their business travel programmes.
- Company: Join FCM, a global leader in redefining corporate travel with a vibrant culture.
- Benefits: Enjoy exclusive travel discounts, career development, health cash plans, and exciting social events.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Be part of a movement that challenges the norm and makes a real impact in travel.
- Qualifications: Strong communication skills and a passion for problem-solving are essential.
The predicted salary is between 50000 - 60000 € per year.
About FCM
FCM is more than a global travel management company with 24/7 support in 100+ countries. We’re a movement—6,500+ changemakers, travel experts, and performance drivers redefining corporate travel. We don’t just keep the world’s biggest companies moving—we make it smoother, smarter, and bolder. Certified as a great place to work and fuelled by an alternative mindset, we embrace change, challenge convention, and do things differently. This is FCM—where different happens.
What You’ll Do
The role of the SDC is to design solutions for multi-national customers (MNCs) by championing FCM’s value proposition. By incorporating their unique insights, expertise and best practices in technology, innovation and industry trends, the SDC guides customers towards the optimisation of their business travel program within FCM. Using consultative skills, the SDC’s main goals are to propose solutions customized for the needs of prospective clients while remaining within FCM’s capabilities, create the blueprint for the client’s onboarding project via a Statement of Requirements (SOR) and design Optimisation opportunities for existing MNCs to aid retention. Their work will ensure measurable and realistic goals/expectations are set throughout the customer journey with FCM.
The role will also:
- Drive the FCM portfolio of value-added solutions and innovations to ensure company commercial success for MNCs, via optimisation and enhancement of existing programs
- Develop relationships with key customers and prospects, together with the commercial teams, to understand their business needs and convert them into strategic opportunities for FCM
What We’re Looking For
- Able to communicate effectively both verbally and in writing to customers and internal staff in all areas and at all levels of the company
- Confidence to question the status quo and explain potential better options
- Contribute to and understand the business plan. Understand business decisions and seek solutions to challenges as they arise
- Motivated and focused to achieve individual, team and company goals
- Travel may be required (up to 10%)
- Adaptable due to working with the business’ changing priorities
- Ad-hoc duties may be required which require flexibility with working hours and place of work due to company growth plans
Preferred Qualifications
- Minimum 2 years’ experience at FCM and a sound understanding of MNC accounts (preferred)
- A strong knowledge of end-to-end business processes and the downstream effects associated with these, including GDS, QC, OBT and Reporting tools (Essential)
- A strong understanding of the FCM MNC onboarding process (Preferred)
- A university degree or other formal qualifications with special experience that may be regarded as equivalent (Preferred)
- A certificate or qualification in Project Management, or a combination of other formal qualifications with special experience that may be regarded as equivalent (E.g. Lean and/or Six Sigma)
What's in it for you
- Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
EMEA Solution Design Consultant - London, UK employer: Flight Centre
FCM is an exceptional employer that champions a vibrant and inclusive work culture, offering employees the chance to thrive in a dynamic environment. With a strong focus on career development, exclusive travel discounts, and comprehensive health benefits, FCM empowers its team members to achieve their professional goals while enjoying a balanced lifestyle. Located in London, the company fosters innovation and collaboration, making it an ideal place for those looking to make a meaningful impact in the corporate travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Solution Design Consultant - London, UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching FCM and its values. Understand their approach to corporate travel and think about how your skills can contribute to their mission. Tailor your responses to show how you can help them redefine corporate travel.
✨Tip Number 3
Practice your consultative skills! Role-play common interview scenarios with a friend or mentor. This will help you articulate your thoughts clearly and confidently, especially when discussing how you can optimise business travel programs for MNCs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the FCM team. Let’s make it happen!
We think you need these skills to ace EMEA Solution Design Consultant - London, UK
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the EMEA Solution Design Consultant role. Highlight your relevant experience and skills that align with FCM's values and the specific requirements mentioned in the job description.
Showcase Your Communication Skills:Since effective communication is key, use clear and concise language in your written application. Demonstrate your ability to convey complex ideas simply, as this will reflect your capability to communicate with clients and internal teams.
Be Bold and Innovative:Don’t shy away from showcasing your confidence and innovative thinking. Mention instances where you’ve challenged the status quo or proposed better options in your previous roles, as this aligns perfectly with FCM’s ethos of doing things differently.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, you can ensure your application reaches the right people and stands out in our system!
How to prepare for a job interview at Flight Centre
✨Know Your Stuff
Before the interview, dive deep into FCM's services and value proposition. Understand how they optimise business travel for MNCs and be ready to discuss specific examples of how you can contribute to this process.
✨Showcase Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Prepare to demonstrate how you've successfully communicated complex ideas in previous roles, especially in a consultative context.
✨Be Ready to Challenge the Norm
FCM values innovation and questioning the status quo. Think of instances where you've identified inefficiencies or proposed better solutions in your past experiences. Be prepared to share these examples during the interview.
✨Demonstrate Flexibility and Adaptability
Given the dynamic nature of the role, highlight your ability to adapt to changing priorities. Share stories that illustrate your flexibility in previous positions, especially when faced with unexpected challenges.
