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For Companies At a Glance
- Tasks: Manage travel for clients, building strong relationships and ensuring excellent service.
- Company: Join Flight Centre Business Travel, a vibrant and expanding travel consultancy.
- Benefits: Enjoy exclusive travel discounts, career development, and a fun office culture.
- Why this job: Be part of a people-focused team in a booming travel industry.
- Qualifications: 2+ years in travel consulting, strong communication skills, and GDS proficiency.
- Other info: Prioritise your well-being with Active Hour and health challenges.
The predicted salary is between 36000 - 60000 £ per year.
Want to find a great balance in your next role with vibrant office culture and a Monday to Friday work week? At Flight Centre Business Travel (FCBT), we believe the best is here - travel is booming and we are expanding our teams of dedicated travel experts.
What You Will Be Doing
Focussed first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager – YOU! We train our Travel Managers to be experts in managing their customers' total travel program and building multi-level relationships. Having a positive attitude and being a team player with strong communication skills is important for this role. You will be responsible for the development and ongoing service of the customer relationship for the clients within your own SME portfolio. You will bring a customer focussed mindset to ensure the retention, growth, and profitability of the business.
What You Will Bring
- 2+ years experience in leisure travel consulting (with SME clients experience) or corporate travel management
- GDS proficiency
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and meet strict SLAs
- Ability to contribute to a cohesive team environment
- To be a "people person" who values the importance of developing strong relationships
What’s In It For You
- Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Group's global presence, spanning 30+ brands in over 20 countries, you'll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
Business Travel Consultant in London employer: Flight Centre
Contact Detail:
Flight Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant in London
✨Network Like a Pro
Get out there and connect with people in the travel industry! Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to chat with recruiters or during interviews, make sure to highlight your GDS proficiency and customer service skills. Share specific examples of how you've managed client relationships and contributed to team success.
✨Be a Team Player
Emphasise your ability to work in a fast-paced environment and your commitment to teamwork. Companies like Flight Centre value those who can collaborate effectively, so share stories that showcase your team spirit!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our vibrant culture at Flight Centre.
We think you need these skills to ace Business Travel Consultant in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about the role of a Business Travel Consultant. We want to see that you’re not just looking for a job, but that you genuinely care about helping others with their travel needs.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your experience in leisure travel consulting and any relevant skills that match the job description. We appreciate when applicants take the time to connect their background to what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the travel industry. We value communication skills, so showing that you can express yourself well in writing is a big plus!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant team at Flight Centre Business Travel!
How to prepare for a job interview at Flight Centre
✨Know Your Stuff
Make sure you brush up on your knowledge of the travel industry, especially regarding SME clients. Familiarise yourself with GDS systems and be ready to discuss how you've used them in past roles.
✨Showcase Your People Skills
Since this role is all about building relationships, prepare examples that highlight your communication skills and ability to work as part of a team. Think of specific situations where you’ve successfully managed client relationships.
✨Demonstrate Your Customer Focus
Be ready to talk about how you prioritise customer needs and ensure satisfaction. Share stories that illustrate your commitment to providing excellent service and how you’ve contributed to client retention and growth.
✨Embrace the Culture
Research Flight Centre Business Travel’s culture and values. Be prepared to discuss how you align with their philosophy of respect, dignity, and opportunity for all employees. Showing that you fit into their vibrant culture can set you apart.
